Job Description
How you will impact Southern States Cooperative:
- Develops a general understanding of Southern States and the complexity of the business. Clear expectations of the goals/objectives, roles and responsibilities, along with expectations from the program will be outlined.
- Performs duties as assigned by operations and sales. Shadow other employees to learn techniques to deliver high quality customer service and develop sales acumen.
- Works alongside fellow employees to assist in areas of the location while shadowing other employees to gain additional knowledge of working in a Livestock environment.
- Attends schools and training sessions on selling and servicing accounts and staying up-to-date on industry trends and SSC products and services. Takes advantage of all available resources, including internet searches as well as other more traditional sources, to improve effectiveness.
- Handles questions about products and makes recommendations on best practices related to our products and services.
- Partners with General Manager and/or Assistant General Manager and Operations Managers to coordinate sales efforts, develop prospect lists, provide market intelligence and coordinate product delivery schedules.
- Participates in local community meetings such as grower meetings, USDA and Extension meetings and is active on county extension boards or Ag related councils.
- Provides technical assistance and related information to customers regarding best management practices. Recommends appropriate SSC products and services.
What you need to succeed:
Education: Requires a High School Diploma . Prefer additional college coursework or Degree in agriculture, plant science, animal science, or a related field.
Experience: Prefer a minimum of one (1) year of work experience in a retail sales environment providing high quality customer service. Prefer experience in livestock and agronomy.
Requirements:
- Able to consistently demonstrate customer-focused interpersonal skills, communicate in a positive and professional manner and resolve customer concerns effectively
- Able to learn and consistently demonstrate knowledge of facility guidelines and standard operating procedures
- Able to learn and effectively apply knowledge of a wide variety of merchandise in order to correctly answer customer questions or varying complexity and make recommendations
- Effective knowledge of specialized area(s) including livestock and agronomy
- Effective communication, organizational and presentation skills
- PC proficiency in Microsoft Office
- Medical, Dental & Vision Insurance
- 401(k) Plan with Company Match
- Health Care Flexible Spending Account
- Dependent Care Flexible Spending Account
- Short Term Disability
- Long Term Disability
- Life Insurance
- Accident Death and Dismemberment Insurance
- Paid Time Office
- Vacation Buy-Back
- Company Holidays
- Tuition Assistance
- Employee Assistance Program
- Legal Services
- Long Term Care Insurance
- Pet Insurance
- Employee Merchandise Discounts
- Wellness Program
- Volunteer Program
- Employee Referral Bonus Program