Lithium Lift Operations Specialist

Job Title: Lithium Lift Operations Specialist

Role Overview:

As a vital member of our Lithium Lift team, you will serve as a primary contact for our valued customers, handling parts & service sales calls, managing shipments and receipts of parts, and overseeing the check-in & out processes for new and rental equipment. Your dedication to ensuring smooth operations and delivering exceptional customer service will be instrumental in our mission to redefine the forklift industry.

Compensation and Benefits:

• Competitive hourly rate: $21 - $30, based on experience.

• Performance-driven monthly bonuses.

• Generous PTO: Up to 12 days in the first year, plus 8 paid holidays.

• Full medical coverage, with Disability and Life Insurance.

• 401K with matching contributions.

• Dental & Vision insurance options.

• Collaborative and fun-loving team environment.

• Opportunities for professional growth and advancement.

Key Qualifications:

• Proficiency in MS Word and Excel.

• Strong data entry and organizational skills.

• Excellent written and verbal communication.

• Minimum of 2 years in customer service, operations, or related fields.

• Ability to multitask and adapt to changing priorities.

• Passion for customer support and proactive problem-solving.

Responsibilities:

• Efficiently manage incoming parts & service sales calls.

• Handle shipping & receiving of parts with accuracy.

• Check-in & out new and rental equipment.

• Coordinate daily operations and ensure customer satisfaction.

• Support billing processes and oversee service technician functions.

• Communicate with customers for scheduling and address concerns.

• Ensure timely completion of tasks and adhere to company standards.

Application Process:

• Complete the application form.

• Attach or email resumes to careers@lithiumlift.com.

Selection Process:

• Engage with our corporate department leaders.

• Participate in comprehensive interviews, both online and in-person.

• Clear a criminal background check and drug screening.

Dive into the future with Lithium Lift and be a part of our mission to revolutionize the forklift industry with unmatched service and state-of-the-art lithium-powered solutions. We eagerly await your application to join our Indianapolis team!

About Lithium Lift

Welcome to Lithium Lift, the forefront of innovation in the material handling industry. As a specialized forklift dealer, we are dedicated to bringing you the latest and most advanced forklift technology available in the market. Our commitment to excellence is deeply rooted in our heritage, being backed by Forklift Systems, a respected name with a rich 45-year legacy in the forklift dealership arena.

Lithium Lift isn't just another dealership; it's a revolutionary concept. We recognize the dynamic shifts in the industry and are here to champion the next generation of material handling solutions. Our curated selection of forklifts is not only state-of-the-art but also designed to enhance efficiency, safety, and sustainability.

Join us in embracing the future of material handling.

About Forklift Systems

We believe people are our most valuable asset. World-class sales and service are our focus, and we know we cannot achieve these results without exceptional people.

Forklift Systems is a family-owned material handling dealer with 45 years of experience representing top brands such as UniCarriers, Doosan Forklifts, BYD Lithium forklifts, JLG & Genie Aerial Equipment, Nilfisk Advance Floor Care Products, Cushman vehicles, and various allied products.

With a strong presence in Alabama, Kentucky, Indiana, and Tennessee, we pride ourselves on our commitment to outstanding customer service and have received 50+ top dealer and platinum service awards. We see each person as an extension of the Forklift Systems family. We would love for you to become a part of the family.

Job Type: Full-time

Pay: $21.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Vision insurance

Payment frequency:

• Paid biweekly

Schedule:

• Day shift
• Monday to Friday

Work Location: In person