Linen Runner

Position Summary/ Objective:

Under the direction of the Housekeeping Supervisor and/or Manager, the Linen Runner will be responsible for performing highly diversified duties including but not limited to supporting Room Attendants with allocation of work supplies and maintenance of public areas of the resort property. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.

Primary Essential Functions:

• All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
• Equip House Attendants and Room Attendants with supplies necessary to perform their cleaning duties.
• Collect and empty carts of soiled linen and trash into proper receptacles, maintain supply and storage of linen.
• Clean and maintain the resort corridors, and make sure that no linen, terry, rags or trash bags are present.
• Stock linen and terry based upon storage location demands.
• Participate in bi-monthly linen inventory.
• Maintain cleanliness of golf cart (if necessary).
• Communicate professionally with guests, supervisors and associates.
• Adhere strictly to rules regarding health and safety policies and procedures.
• Remain knowledgeable of emergency procedures, current projects, safety and security issues, and reports damages or repairs as needed.
• Maintain the proper appearance of uniform and nametag usage.
• Assist with any additional or special projects as assigned by Supervisor.
• Responsible for conducting all responsibilities in a professional and ethical manner.
• Responsible for maintaining a consistent, regular attendance record.
• Adhere to performance standards, company policies and procedures, as they relate to the department.

Education, Skills & Experience:

The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates.

• High school diploma or equivalent preferred.
• Prior Housekeeping experience preferred.
• Ability to multitask with a sense of urgency without compromising quality.
• Customer- service focused, results driven, and problem solving skills.
• Professional communication skills with guests, supervisors and associates.
• Experience in the hospitality industry (time share preferred).
• Ability to work well in a diverse team environment.

Additional Eligibility Qualifications Required:

• Must be available to work various shifts including weekends and holidays.
• Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test.
• Ability to speak and understand the English language.

Physical, Environmental & Other Requirements:

• Must be able to stand and/or walk for up to 8 hours.
• Must also be able to sit, stoop, kneel, crouch and crawl.
• Must frequently lift and/or move up to 40 pounds and occasionally required to lift and/or move up to 100 pounds.
• Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort.

EEO Statement:

Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law.

Other Duties:

• Please note that this job description does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions.
• You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence.
• Management has the right to revise this job description at any time.
• The job description is not a contract for employment.