Line Que Staff

Job Description

Job Title:Line Queue & Carry-On Baggage Monitor

Essential Functions:
As a valued member of the PrimeFlight team, you will provide prompt and efficient service to our airline clients and their passengers before they go through the security checkpoint. You will:

• Organize lines leading into the security checkpoint area ensuring they are orderly and move efficiently

• Direct passengers for Pre-Check, Employee Lanes and other specific lines
• Understand security screening processes and carry-on baggage policies and be able to explain them to passengers pleasantly and efficiently
• Monitor and judge customer belongings for suitability and proper size/weight for carry-on baggage requirements
• Give directions within the airport to passengers and provide location of terminal gates, restrooms, restaurants, and ground transportation
• Provide assistance to the physically impaired, the elderly, and passengers accompanied by small children and infants
• Demonstrate regular, predictable attendance at job location
• Exceed PrimeFlight customer service and safety standards
• Carry out other duties as assigned

Competency:
To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Customer Service, Interpersonal, Oral Communication.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this Job Description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General Qualifications:

• 18 years of age
• Reliable transportation
• Eligible to work in the United States

Education/Experience:
N/A

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively in English.

Math Ability:
No skills needed.

Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Computer Skills:
No skills needed.

Certificates and Licenses:
No certifications needed.

Supervisory Responsibilities:
This job has no supervisory responsibilities.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Continuously stand and occasionally walk
• Reach with hands and arms
• Be able to lift articles up to 70 pounds multiple times during assigned shift
• Use hands to finger, handle, or feel
• Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
• Specific vision abilities required for this job include: Close vision (clear vision at

20 inches or less); distance vision (clear vision at 20 feet or more); color vision
(ability to identify and distinguish colors); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

• Compensation

The pay rate listed on this post, is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.