Heritage Asante is a new active adult community by Lennar Homes which consists of a 9,700 square foot clubhouse, 4,360 square feet of covered patio and expansive outdoor event space, sport courts, and a putting course. The community build-out will be around 1,500 homes.
Position Summary:
Primary responsibilities are centered on strategic planning of all resident programs within an Active Adult HOA Community. This involves big picture thinking backed by a focus on the tactical aspect of planning events and activities such as: recreational, social, travel, cultural, educational and entertainment.
Position Responsibilities:
- Partners with the Community Manager to identify, coordinate and market all community events, programs and services.
- Coordinate the development of content, branding, distribution, and other necessary information related to Association newsletters, social media, website or other lifestyle public relations and marketing publications as assigned.
- Oversee support staff and facilitators to ensure facilities, events, rentals, classes and customer service meets the needs of the residents.
- Oversee Marketplace Sponsorship program, facility rentals and on-site vendors.
- Develop an active volunteer program among residents, solicit input and involvement from residents to stimulate awareness and participation.
- Work with residents to assist in the establishment of interest groups.
- Secure all entertainment, food, decorations, and items necessary to carryout events and activities.
- Oversee the operation and management of the membership desk as applicable to ensure adequate staffing, policy and procedure implementation and administration, asset control and required documentation.
- Attend Board, club and committee meetings and lead the Activities Committee in conjunction with the Board Liaison.
- Assess overall success of events through event surveys and evaluations.
- Perform other duties as directed.
Knowledge, Skills and Abilities:
- Ability to design and coordinate programs that enrich the quality of life and enhance the vibrancy and overall experience of living within an HOA Community.
- Effective and dynamic public speaking skills.
- Effective interpersonal and communication skills paired with high energy, initiative, and enthusiasm.
- Computer proficiency with respect to Microsoft Office Suite, database software, internet and website portals, point of sale system, registration processes, policies and procedures, equipment, material and products, etc.
- Ability to lead people and get results through others.
- Ability to interact and work positively and effectively with staff, volunteers and board members at all levels.
- Ability to organize and manage multiple priorities and meet deadlines.
- Ability to multi-task with frequent interruptions, changes and delays while remaining focused.
- Ability to problem solve exercising good judgment and decision making.
- Ability to adapt and adjust to change.
Physical Demands & Work Environment:
- Position involves sitting, standing, and movement throughout the day.
- Must be able to set up and break down events as needed.
- Utilizing a computer in an office setting.
- Capable of working extended hours, to include evenings, weekends and holidays.
- This position will alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.