As a Tag & Title Clerk, you aren't just selling products, you are providing exceptional member experiences by representing AAA products and services. Every day is an opportunity for you to transform our guests into loyal members and provide them with the excellent customer service they've grown to expect. At AAA, your success is our success!
AAA Club Alliance is an exciting place to work. We strive to provide a secure working environment with many opportunities for career advancement.
At AAA, we encourage our team members to grow in their careers by helping to identify their passions and strengths. In addition to hands on experience, we strive to offer professional development every step of the way.
To the qualified candidate, we offer:
- Convenient Store Hours: Monday - Friday, 9:00AM to 5:30PM, and Saturday, 9:00AM to 1:00PM (37.5 hour work week, no Sundays)
- The pay range for this role is $15.20/hr.-$19.35/hr., based on experience and location
- Monthly Incentive Plan based on your individual performance
- Comprehensive health benefits package
- Over 3 weeks of paid time off accrued during the first year
- Paid time off to volunteer
- Tuition reimbursement
- 401(K) plan with company match
- Complimentary AAA Premier level membership
What you'll do:
- Process driver's license and vehicle registration applications
- Provide advice and answer questions on licensing and registration policies and procedures
- Consistently up-sell/cross-sell AAA products including new memberships, credit cards, and insurance referrals
- Answer incoming overflow calls for Roadside Assistance during high call volumesAnswer
What we are looking for:
- Have a high school diploma/GED
- Minimum of one (1) year of tag and title work experience is strongly preferred.
- Sales and customer service experience is a plus
- Have effective communication skills both written and oral
- Proficient computer skills including the ability to multitask in several websites and programs
- Working knowledge of Motor Vehicle Title system preferred
- Notary Public designation or the ability to successfully obtain and maintain a Notary Public designation with six (6) months of employment
- Must maintain a satisfactory criminal history, as well as meet all state-specific legal requirements for this job.
AAA Club Alliance (ACA) is an equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
Customer Service