Level 2 Backup Administrator

eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.
Our client has a brand new opportunity for a Level 2 Backup Administratorto join their team onsite in Louisville, KY. This role will function as a Junior Engineer in a managed services environment supporting a variety of customers ranging from medium size business to large enterprise.
Duties and Responsibilities:

• Support a variety of backup configurations and platforms
• Perform routine systems maintenance, upgrades, and administration
• Responsible for development, documentation, and standardizing preventative maintenance routines to ensure system availability and performance standards on production systems
• Troubleshoot incidents and provide resolution within defined service level agreements (SLAs)
• Communicate effectively with Backup Team Lead / IT Systems managers and within infrastructure teams
• Schedule and enable backup based on standardized procedures detailed in the Operational Run Book and to meet customer agreed upon standards
• Proactively monitor and report performance utilization of backup technologies
• Capacity planning and road mapping to keep the backup infrastructure in 'evergreen' mode
• Configuration, layout, and performance tuning of backup infrastructure
• Provide analysis of Environment and Best Practice knowledge transfer
• Perform necessary backup infrastructure maintenance in accordance with customer's change management policies
• Ensure that the backup technologies are updated with current, stable, and compliant architecture that meets enterprise standards
• Generate regular operations reports using storage vendor's supplied tools
• Follow ITIL (Information Technology Infrastructure Library) practices for Change Management
• Participate in Root Cause Analysis reviews when applicable
• Active participation in Disaster Recovery planning and exercises when required

Skills and Qualifications:

• Bachelors degree preferred in Computer Science or equivalent experience
• Minimum 3+ years of experience in a Backup Infrastructure hardware and software environment
• Experience with EMC, Veeam, Cohesity and other Content Addressable Storage products
• Special Certifications:
  • ITIL v3 or ITILv4
  • Backup Technology specific certifications
• Good understanding of data center backup infrastructure(s), VTL and Cloud Storage
• UNIX, Linux, and Windows server operating system skills including the ability to write and troubleshoot shell scripts
• Knowledge of job associated database / software / documentation backups
• Knowledge of Avamar, Data Domain, EMC Networker, NetBackup, CommVault, Veeam, Cohesity
• Familiarity with VMware, other virtualization technologies, and Cloud technologies
• Knowledge of job associated programming and scripting languages
• Possesses strong product / technology / industry knowledge
• Problem solver with troubleshooting, decision making, and analytical skills
• Able to work and interact with others in a structured / team environment
• Flexibility and adaptability to handle competing work demands
• Excellent verbal and written communication skills
• Ability to work flexible hours and be on-call
• ServiceNow functionality and usability

Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
#INDEXL