Lending Assistant Manager

General Summary
Under management supervision, in accordance with established policies and procedures, is primarily responsible for offering leadership and guidance to the Loan Assistants. Responsibilities include training and developing the loan assistant team.

Principal Duties and Responsibilities
 

• Responsible for staying up to date on and complying with all applicable banking laws and regulations as well as CNB policies and procedures.
• Provide effective leadership to the Loan Assistant including adequate training on relevant aspects of the various tasks and functions, assist with workload distribution between associates.
• Serve as a resource to Loan Assistant for complex compliance related questions.
• Provide assistance to customer with concerns/questions.
• Oversee the training and development of the Loan Assistant.
• Actively participate in manager meetings and trainings.
• Assist in originating, processing, signing, and booking of loans.
• Prepare and maintain compliance documentation for all loans.
• Verify all credit files are up to date according to bank requirements.
• Provide requested information and communicate with Credit Analysts to assist in preparation of loan packages for presentation to ILC and DLC.
• Maintain files by obtaining financial statements, accounts receivable listings, proof of insurance coverage, tax statements & other required items in credit & collateral files to keep them current and up-to date.
• Process paid out loans, withdrawal, and denials.
• Pull credit reports, loan worksheets and check sheets.
• Assist in processing release of liens for real estate, consumer, commercial or oil & gas loans when needed.
• Assist in maintaining exceptions to loan policy.
• Prepare outgoing wire documents and cashier’s checks as needed by customers.
• Maintain regular and punctual attendance.
• Work cooperatively with others.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.

Skills and Abilities Required
 

• Ability to comprehend and effectively explain the loan process.
• Capable of explaining complex issues in a concise manner to customers and colleagues.
• Ability to provide courteous, knowledgeable, and professional customer service both in person and on the phone.
• Ability to adapt to technological changes and apply new knowledge to responsibilities.
• Ability to prioritize assignment and delegate responsibilities.
• Ability to move large sums of money with accuracy and confidence.
• Above average computer skills (Word, Excel, Power Point, Outlook).
• Strong attention to detail and a conscientious proactive approach to delivering high quality results in a fast-paced environment.

Certifications/Education and Experience
 

• 5 years previous experience as a Loan Assistant
• Previous supervisory experience preferred but not required.
• Thorough understanding of all legal documentation and loan process.

Working Conditions
 

• Indoor, in an office environment, with a typical 40-hour workweek.
• Considerable effort and eyestrain from continuous computer use.

Physical Requirements
 

• Occasionally move office equipment, and files weighing 10+ pounds.
• Constantly operates a computer, a calculator, copy machine, printer, and other office equipment.
• Must be able to remain in a stationary position for long periods of time to process work.