Our expanding and award-winning firm is looking for an experienced Intake Specialist who is driven to connect with and assist with capturing new clients for our services. If you are someone who has strong interpersonal skills, a background in sales, or are motivated by a team atmosphere then Melone Hatley, PC is the place for you! We are looking for a client -centric individual who can play a vital role in the new client process, grow with us, and who can handle all aspects of Family Law inquiries.
The ideal candidate will have excellent oral and written communication skills and be able to utilize tools such as MS Excel, Outlook, CRMs, Case Management software, and VOIP systems.
Responsibilities
- Communicating consistently with clients
- Be on the phone for several hours a day with clients
- Being a closer, someone who is able to entice clients and relate with them to sign on with our firm.
- Reaching out to clients that are interested in our services (no cold calling)
- In Office role.
Skills
- Have the ability to be very personable and connect with future clients.
- Strong passion for client service.
- Candidate must be driven, resilient, and persistent.
- Have strong negotiation and interpersonal skills.
- Consistent and effective communication skills.
- Organized
- Ability to solve problems and handle multiple tasks at once.
- Driven to always improve, do better and learn.
- Enjoy working in a team environment
Job Type: Full-time
Pay: $30,000.00 - $35,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Travel requirement:
- No travel
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Ability to Commute:
- Virginia Beach, VA 23452 (Required)
Ability to Relocate:
- Virginia Beach, VA 23452: Relocate before starting work (Required)
Work Location: In person