$18 - $22 hourly
Responsibilities:- Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
- Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload
- Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
- Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly
- Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base
- Possesses outstanding communication skills and sense of empathy
- Customer service or sales experience a plus
- Firm knowledge of spreadsheet and data management, as well as computer skills
- Familiarity with case management and CRM systems a bonus
- High school diploma or equivalent needed, while a Bachelor’s degree is desired
Collins Law Firm, LLC is an expanding estate planning and business law firm, and we want you to grow with us! Our goal is to help people understand how the right estate and business plan can create a better life for themselves and their loved ones. We all work hard to earn some money that will give ourselves and our loved ones experiences that make life memorable: being able to work at things we enjoy; making memories on vacation with family; doing activities that make us happy; giving our children opportunities in a world that is becoming more and more competitive. We believe that estate and business planning is a way to capture what people have traded a significant part of their lives for and preserve that work for themselves and their families. Importantly, we work with our clients to help them build these plans for times long after they are gone.