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SalaryLeasing Specialist
CLASSIFICATION: Part-Time, Non-Exempt
SCHEDULE: Monday through Friday and occasional Saturdays. Must work BYUI breaks.
COMPENSATION: $12-15 per hour, plus the ability to earn performance bonuses.
TEAM: Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah.
Redstone's purpose is "to empower our people and elevate communities". We achieve our purpose by embodying our core values:
- We Are Believers
- We Communicate Authentically with Care
- We Stay The Course
- We Drive Performance
POSITION SUMMARY: The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.
KEY DUTIES & RESPONSIBILITIES:
- Assist residents, & prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
- Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
- Work with your team to reach daily and weekly leasing goals
- Provide tours for potential residents
- Follow up with potential leads
- Help with resident concerns and questions
- Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
- Work collaboratively with other staff members in a highly entrepreneurial environment.
EXPERIENCE & QUALIFICATIONS:
- 1-2 years of customer service and sales experience
- Strong communication skills
- Experience with Entrata Software is a plus but not required
- Ability to remain calm and collected in high-stress situations
- Enjoy and take pride in providing excellent service
- Warm, friendly demeanor
- Basic computer skills: typing and writing ability for correspondence, memos, etc.
- High School Diploma or equivalent
Experience
Required- Sales Experience
- Customer Service Experience
Education
Required- High School or better
Behaviors
Preferred- Team Player: Works well as a member of a group
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Self-Starter: Inspired to perform without outside help
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
