Leasing Professional

Multifamily Select Inc. is seeking an experienced and motivated individual to become the leasing agent for a historic, luxury apartment community in Easley, SC. This position will:

- Manage the marketing/leasing process from start to finish, compellingly presenting the apartment and community and creating excitement.

- Work with staff in creating marketing plan based on current market information.

- Revise/update marketing plan to respond to changing market needs.

- Fosters relationships with the community, prospective tenants and applicants.

- Conduct tours of the property, process rental applications, and market community.

- Report to the Community Manager and shares responsibility for the overall operation and the day-to-day activities associated with the leasing office.

- Will work to minimize vacancies, lease apartments, promote good working resident relations.

- Perform office tasks as required.

- Assist Community Manager and Assistant Manager with all details of move-outs and move-ins per inspection checklists.

- Manage maintenance requests for timely completion.

- Assist in ensuring residents are provided with a clean, safe, and well-maintained community.

- Ensure all required aspects of apartment turnovers, leasing, compliance, and assisting in operating a stable, fiscal operation are covered and meeting all requirements.

Essential Functions and Responsibilities

• Responsible for filling occupancy
• Presenting properties and amenities in a positive light to prospective tenants
• Tracking all prospect leads
• Complete all required paperwork and database documentation/entries
• Demonstrate excellent customer service and professionalism
• Assist with all activities related to leasing apartments.
• Handle telephone calls, including retrieving messages and returning calls.
• Greet, pre-qualify, demonstrate, and follow up with prospects
• Successfully overcome objections and practice closing techniques
• Conduct move-in orientation, move-in inspection, execute all documents, verify the utility accounts have been transferred into the resident's name, and collect all monies due before releasing the keys to a new resident.
• Handle and accurately complete all paperwork and reports associated with leasing activities.
• Maintain files of leasing paperwork and input leasing data into computers accurately and in a timely fashion.
• Submit completed move-in files to Assistant Property Manager
• Maintain positive resident relations by responding to residents in a friendly, professional, and timely manner.
• Place a strong emphasis on customer service in every action on the job.
• Assist Community Manager in other duties as deemed necessary by property circumstances or situations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and Experience

• 1+ years prior market-rate apartment leasing management experience preferred.
• Excellent time management and multi-tasking skills.
• Demonstrated strong customer service skills to interact with the team, residents, prospective residents, housing authority representatives, and visitors.
• Strong organizational skills with practical decision-making abilities.
• Strong MS Office skills (Word, Excel) for effective written communications and maintaining accurate records.
• Knowledge of accounting for collecting/tracking rents and posting to appropriate records.
• Minimum High School degree or GED equivalent preferred
• Multi-Family housing experience a plus
• RealPage, Onesite experience a plus.
• Excellent communication skills are critical, including verbal and written.
• Must possess superior customer service, communication, and interpersonal abilities.
• Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.
• Experience with Microsoft Office (Word, Excel, and PowerPoint).
• Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities
• Solid understanding of data analysis, budgeting, and business operations.
• Superior analytical and problem-solving capabilities.
• A strong strategic and business mindset.
• Excellent organizational skills.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person