Leasing Consultant

WHO WE ARE:

Axis Residential is a forward-thinking, property management organization, part of Inland Group – a vertically integrated real estate developer, contractor, and owner of multifamily housing communities based in Spokane, WA. Collectively, we have set ourselves apart as an industry leader who genuinely cares for the well-being and success of our people while creating an environment of meaningful community for our residents. Our success is a result of our team and culture– we take a relational and entrepreneurial approach to business and our team members are authentic, curious, natural leaders who value the greater team. We love what we do, and we are committed to excellence in our work.

THE POSITION:

We are seeking a people-focused Leasing Consultant for our 55 and older, active adult community - Affinity at Olympia. Through relationship selling, the Leasing Consultant will help ensure the highest level of occupancy in the community. You will be responsible for building a strong rapport with our prospective and current residents.

• Practice professional and relational leasing techniques by connecting with prospective residents through phone calls, emails, walk-ins, and appointments.
• Listen with intent while gathering information from prospective residents to design an individualized experience for each tour that will best fit their needs.
• Provide meaningful and targeted follow-ups to potential residents.
• Maintain a community culture focused on enhancing our residents’ way of life while providing excellent customer service and a supportive home environment.
• Show available apartments with prospective residents and conduct move-in orientations with new residents.
• Support community by participating in resident-led events and activities; keep accurate records of resident/property activities.
• Complete and maintain all documents required for resident and property files, including background/credit checks, liability insurance, etc.
• Collaborate with Marketing and Sales to understand current marketing and sales programs while also keeping an active gauge on local competition and market conditions.
• Observe the condition of the grounds, buildings and model apartment homes on a regular basis and report any irregularities or maintenance needs to the Community Director.
• Comply with all company policies and procedures.
• Comply with all Fair Housing laws.

Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may be asked to perform additional tasks in order to meet the needs of the organization.

PHYSICAL REQUIREMENTS:

• Sitting: 3-7 hours/day.
• Walking: 1-3 hours/day.
• Climbing: 0-3 hours/day, stairs.
• Lifting: 10-25 lbs. occasionally.
• Endurance: light to moderate energy.
• Manual Dexterity: frequent fine motor skills.
• Near Vision: minimal near vision.

• Practice professional and relational leasing techniques by connecting with prospective residents through phone calls, emails, walk-ins, and appointments.
• Listen with intent while gathering information from prospective residents to design an individualized experience for each tour that will best fit their needs.
• Provide meaningful and targeted follow-ups to potential residents.
• Maintain a community culture focused on enhancing our residents’ way of life while providing excellent customer service and a supportive home environment.
• Show available apartments with prospective residents and conduct move-in orientations with new residents.
• Support community by participating in resident-led events and activities; keep accurate records of resident/property activities.
• Complete and maintain all documents required for resident and property files, including background/credit checks, liability insurance, etc.
• Collaborate with Marketing and Sales to understand current marketing and sales programs while also keeping an active gauge on local competition and market conditions.
• Observe the condition of the grounds, buildings and model apartment homes on a regular basis and report any irregularities or maintenance needs to the Community Director.
• Comply with all company policies and procedures.
• Comply with all Fair Housing laws