Leasing Associate

About Mynd:

Investing in real estate is one of the most reliable and powerful ways to build generational wealth. From Main Street to Wall Street, investors remain bullish on the long-term returns from residential real estate, especially the single-family home. More Americans are choosing to rent single-family homes for the convenience and low cost of entry. And a new breed of investors is opting to skip the starter home and buy investment properties instead, with a catch: they want to buy outside their own backyard, in fast-growing, mid-sized cities where the price is right and the returns are high.

But investing in real estate isn't easy - and doing it remotely is even more challenging. From finding the right assets in the right neighborhoods for the right price, to renovating, leasing and managing the property, to collecting rent and handling repairs, to ensuring you're staying compliant with local laws and regulations, managing a remote investment portfolio can become a full-time job.

That's where Mynd comes in. We're a tech-enabled property management and real estate investment company serving more than 18,000 homes across 26 markets. We help individual and institutional investors buy, renovate, market, manage and sell single-family homes. And we help our residents find safe, spacious, and low-maintenance homes from which to launch their lives.

We bring together talent and expertise from real estate and tech to build a proprietary platform that is unmatched in our industry. Powerful workflows, AI tools and intuitive consumer apps help our teams deliver great service, make life easy for residents, and give investors powerful portfolio insights at their fingertips.

We're making it possible for a new generation of Americans to dream their way - decoupling the homes they live in from the homes they invest in.

We're grateful to have been named one of Fortune's "Best Places to Work" 2023, a Built-In SF Best Places to Work winner, the #1 fastest-growing company in the East Bay by the San Francisco Business Times, one of the 26 hottest proptech startups of 2023 by Business Insider, and one of America's Best Startup Employers of 2023 per Forbes. We've attracted A players from Starwood Waypoint Homes, Opendoor, McKinsey, BCG, Amazon, Facebook, Upwork, WeWork, One Medical, and Zillow. We're backed by top VCs, including Lightspeed, Canaan, and Jackson Square, and major institutional investors including Invesco Real Estate.

Join us!

About the Role:

The primary duties of this position are to manage a high volume of inquiries from applicants interested in leasing a residential home, assist the sales team, do continuous follow-up, and conduct in-person tours and Open Houses. Additional responsibilities will include contacting current residents to offer renewal terms while using your sales skills to retain the residents. Must be able to utilize phone, email, and SMS for customer support.

Responsibilities:

• Follow up with prospects by email, phone, and SMS
• Schedule showings for prospects/applicants
• Conduct In-person tours and host Open Houses
• Listing homes on the local MLS
• Collect and aggregate documentation necessary for rental application screening
• Develop strong knowledge of available inventory
• Conduct weekly Community Inspections
• Maintain Model Homes / Office if applicable
• Train support team members
• Track leasing metrics

Qualifications:

• 2+ years of experience in Property Management or related field (i.e. hospitality, real estate)
• 2+ years experience in a customer service position
• Licensed Real Estate Agent in Florida
• Ability to prioritize and take initiative
• Phenomenal communication skills, both written and verbal
• High Attention to detail
• Tech-savvy with the ability to use Google Suite

Any offer of employment is conditioned upon the successful completion of a background investigation.

Travel Required:

This position is located in Orlando, Florida and will require some travel within the market.

Work Schedule:

The typical work schedule for this role is Tuesday-Saturday.

Compensation:

$40,000 annually. The compensation range may be adjusted based on experience and location. Additionally, this position is eligible for commissions based upon achievement of performance objectives.

At Mynd, we offer a robust, competitive & unique benefits package:

• Unlimited PTO policy
• 13 Paid holidays
• Paid Parental Leave
• Cash to purchase your own investment property through our "Project Investor Myndset" program
• 401k + Match
• Wellness, home office, and cell phone subsidies
• Volunteer time off
• Robust health, dental, vision insurance, and more
• Sabbatical program
• Eligible to participate in Mynd's equity program

At Mynd, we expect our team members to live and work by our values:

• Be Myndful
• Earn trust
• Team first
• Be an A player
• Think like an investor

As part of our dedication to diversity, Mynd is an Equal Opportunity Employer. Individuals seeking employment at Mynd are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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