Leasing And Resident Services Consultant

JOB SUMMARY:
The Greenspire Leasing and Resident Services Consultant is responsible for achieving occupancy and
retention goals through various leasing activities while also ensuring positive resident relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage the leasing process, which includes preparing lease agreements and monthly lease
• renewals
• Demonstrate an understanding of pricing, floor plans, amenities, and other offerings the community
• provides while touring prospects
• Create and maintain ongoing superior customer service relationships with potential and current
• residents
• Maintain accurate and organized records and Resident files
• Handles incoming phone calls from prospective new residents and current residents
• Process move-in’s and move-out’s
• Use creativity to assist with outreach marketing and Resident events

EDUCATION AND/OR EXPERIENCE:

• High school diploma or equivalent required
• 1 year + customer service experience preferred

OTHER SKILLS AND ABILITIES:

• A great attitude, focused on creating an excellent residential experience
• Strong communication skills, with the ability to effectively communicate with residents and vendors
• Ability to work evenings and weekends when needed
• Basic understanding and ability to use Microsoft office products

PHYSICAL REQUIREMENTS:
The work environment described here represents what the employee encounters while performing the
essential functions of this job. The employee regularly works in a well-lighted, temperature controlled,
and smoke-free environment. The noise level is moderate and there is minimal risk of exposure to
harmful substances. This job is performed with prolonged periods of sitting at a desk and working on a
computer. Must be able to occasionally lift up to 15 pounds. Is there any walking or stairs requirement for
showing apartments?