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SalaryAre you an outgoing person with a bubbly personality who loves supporting a team? Do love to interact with people over the phone and great new clients? Do you love assisting clients in finding their dream home?
The Leasing Admin/Receptionist will represent RPM as the first impression to
customers, residents, and property owners. They will support and grow the business by performing administrative tasks to support daily operations with professionalism, friendliness, and courtesy.
Your Responsibilities as a Leasing Admin/Receptionist:
1. Answer incoming phone calls and assist those calling by providing accurate and helpful information or routing their call to a specific department
2. Route all front desk communication to appropriate departments
3. Welcome and assist all visitors with great customer service and provide guests with the necessary accurate information
4. Maintain all supplies stocked by routinely checking supply inventory, re-ordering when needed while maintaining to budget
5. Responds to internal and external inquiries and distributes accurate information
6. Route all incoming emails and voicemails to specific departments in an efficient manner as to provide the best possible
customer service
7. Perform administrative activities such as receiving, and sending mail and packages
8. Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided
9. File and maintain records as needed Keep a current record of staff members' whereabouts and availability
10. Collect, sort, distribute, or prepare mail, leasing checks, messages, or courier deliveries
11. Sign up new tenants for the Leasing department
12. Disburse checks to vendors and maintain documentation of receipt
13. Print and mail documents for Virtual Assistants
14. Check in tenant keys when necessary
15. Support the Marketing Department by attending promotional events
Perform other duties as assigned
To Be Successful in this Role
- You view every interaction as an opportunity to grow relationships.
- You’re willing to learn everything you can about property management and the full process of how we do it at Real Property Management.
- You enjoy leading a team, solving problems, and helping an organization become great.
Job Requirements for the Leasing Admin/Receptionist Position:
- Ability to obtain Fair Housing certification per RPM
- Familiarity with real estate investing and/or property management.
- Experience in customer relationship management.
- High School Diploma or General Education Degree required Bilingual in Preferred
Benefits & Pay
Compensation for the Leasing Admin/Receptionist position is a base pay of $16.00 - $17.00 per hour based on skills and experience [plus a quarterly incentive structure based on collaborative Key Performance Indicators for the company]
Company’s benefits summary for additional information and eligibility dates. Benefits may be subject to change and may
have eligibility requirements
- Five (5) days Personal Time Off (PTO) prorated for the first year of employment and Ten (10) days PTO days your second year and thereafter.
- Six (6) designated company holidays each calendar year (Holiday pay eligible after 90 days)
- Eligibility to participate in the Medical, Dental & Vision insurance plans for you and your eligible dependents
- Eligibility to participate in the 401(k) with a company match as described in plan documents
- Company paid basic life insurance plan
- Company paid long-term and short-term disability insurance plan
If you are passionate about helping people find a home and working as part of a dynamic team, this is the role for you! Apply today!
