Learning & Development Specialist

Learning and Development Specialist

As a part of the Learning and Organizational Development team, the Learning and Development Specialist will serve as the primary point of contact to educate Community Care employees on various topics such as best practices in care management, leadership, management, and some technical applications/systems.

 Systems may include, Community Care's Electronic Health Record (E.H.R.), and MS Office applications.  Additionally, this position will have onboarding responsibilities, including preparing onboarding course schedules. Must possess strong communication and customer service skills.

Learning and Development SpecialistResponsibilities:

•        Deliver and design training programs according to organizational      requirements, including instructor-led courses, webinars and E-Learnings.
•        Create course content according to objectives.
•       Prepare training material such as facilitator guides, presentations, worksheets, etc.
•      Execute training sessions, webinars, workshops, etc. in groups or individually.
•      Arrange for and conduct on-site training when needed.
•     Observe and evaluate results of training programs.
•     Assist with determining overall effectiveness of programs and make     improvements.
•     Administer courses in the Learning Management System (LMS); Enter course information, enroll learners, update attendance, run completion reports and reconcile course records.
•    Test various LMS features to support efficient use of the system.
•    Prepare onboarding and other pertinent administrative duties.

  Learning and Development SpecialistRequirements:

Education:  Required - Bachelor's degree in human resources, education, training and development, or a healthcare industry-related field. 
Experience: Required   Proven experience as a trainer (minimum 1 year)   Working knowledge in MS Office, Strong communication and customer service skills,  Strong organizational and time-management skills, and   Strong attention-to-detail.

Preferred -  Experience creating E-Learning (Articulate 360)   Experience in instructional design

• Experience administering a Learning Management System (Dayforce) 

About Community Care

Community Care is a local nonprofit with more than 40 years of experience helping older adults and adults with disabilities live as independently as possible within the community. We coordinate and deliver a full range of supportive services that help more than 13,000 Wisconsin residents live safely, confidently, and with dignity. We are Wisconsin-based with local offices supporting each of the 15 counties we serve Our dedicated team works with members to develop care plans to meet their health and social needs Together with our community partners, we're committed to providing compassionate, personalized care that empowers members to live a healthy and independent lifestyle.

Compensation and Benefits:

Our employees make a real difference in people's lives every day. That is why we are proud to offer a compensation package that includes:

• Generous, paid time off
• Competitive pay and benefits (health, dental, vision, etc.)
• Flexible benefits plan
• Employee referral program
• Coworkers care program
• Retirement plan with employer contribution
• Employee Assistance Program

 Community Care is an Equal Opportunity Employer