Lead Trainer

Lead Trainer
414 E 12th St, Floor 9, Kansas City, MO
6 plus months
 
Position Description      

• Lead Trainer to schedule and deliver training classes in a Lunch n Learn format, or 1 to 2 hour virtual class format for Microsoft Excel 101, Word 101, Outlook 101 and Teams 101.
• A syllabus will be provided.
• The trainer should be energetic and enthusiastic, able to move through explaining/training the attendees in the applications in a virtual Teams or Zoom meeting platform, possible in person classes if the trainer is comfortable with that.
• Announcements for classes will be advertised on City Hall tv channel, tv screens in elevators, and the internal City Hall website, so reliability is paramount.
• With the right trainer, this could become a one year contract.
• The expectation is 4 classes (one each Excel, Word, Outlook, Teams) per week at the same time/platform. Develop a way to allow attendees to select the classes to attend or to notify Lead Trainer of interest and receive a link to the Teams meeting for the class -Likely an email group will be created for this purpose.

Skills Required 

• Training skills to professionally and energetically deliver engaging, moderately paced, Microsoft Excel 101, Word 101, Outlook 101 and Teams 101 to City Hall employees in a virtual Lunch n Learn format, virtual 1 to 2 hour class format, with potential for in-person classes.
• Class size can vary between 5 - 25 participants.
• Good organization and speaking skills, able to adjust for questions and requests for demonstration of specific aspects of the application, or to cover topics already covered.
• Patience and general soft skills preferred. Able to schedule classes and create a Teams link to the class and invite attendees.
• Able to cover material in the syllabus and pause occasionally for questions, and monitor Teams for attendees who have 'raised a hand' for a question.               

Skills Preferred 

• Training skills to professionally and energetically deliver engaging, moderately paced, Microsoft Excel 101, Word 101, Outlook 101 and Teams 101 to City Hall employees in a virtual Lunch n Learn format, virtual 1 to 2 hour class format, with potential for in-person classes.
• Class size can vary between 5 - 25 participants.
• Good organization and speaking skills, able to adjust for questions and requests for demonstration of specific aspects of the application, or to cover topics already covered.
• Patience and general soft skills preferred.
• Able to schedule classes and create a Teams link to the class and invite attendees.
• Able to cover material in the syllabus and pause occasionally for questions, and monitor Teams for attendees who have 'raised a hand' for a question.                

Experience Required     

• 2+ years of experience leading virtual Lunch and Learn or 1-2 hour classes on Teams or Zoom platforms covering beginner to intermediate instruction on Microsoft Excel, Word, Outlook and Teams applications.
• Microsoft Certified Professional certification preferred.           

Experience Preferred     

• 4+ years of experience with a local or nationally recognized skills or training vendor like New Horizons, Coursera, or similar, leading virtual Lunch and Learn or 1-2 hour classes on Teams or Zoom platforms covering beginner to intermediate instruction on Microsoft Excel, Word, Outlook and Teams applications.
• Microsoft Certified Professional certification preferred.           

Education Required       
Associate degree or higher, and/or active Microsoft Certified Professional certification from Axios, Cousera, Comptia, or Microsoft certification centers.          
Education Preferred       
Bachelors Degree or higher, and/or active Microsoft Certified Professional certification from Axios, Cousera, Comptia, or Microsoft certification centers.