LEAD SPORTS BOOK REP

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
Come join us for our Hiring Events - Every Thursday from 3:00 PM to 6:00 PM. We would be happy to meet you, answer any questions you may have, and set you up with an interview with one of our Hiring Managers.
Ameristar Casino Resort Spa offers Team Members:
Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)

• $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before December 31st, 2023, and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)
• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
• Free Costco or Sam's Club membership after 90 days of employment
• $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) - for Team Members who refer applicants that are hired now through December 31st, 2023.
• Discounted bus tickets
• Non-Accrued Additional Time Off - Apply, Interview, and Start before December 31st, 2023, and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date)
• Hot meal served by the Leadership team once a month.
• 20% discount for Starbucks, Ara Spa, and all food outlets
• 100% Colorado Gaming License reimbursement after 90 days of employment
• Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch)
• Education reimbursement program and Annual Scholarship Program
• Career development opportunities

Responsibilities include

• Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance with applicable jurisdictional gaming statutes and regulations.
• Maintain a cash bank for his/her shift, responsible for accepting payment and making a correct change when necessary.
• Stock Sportsbook Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.
• Write sports tickets in an accurate and timely manner.
• Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.
• Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures
• Explain wagering rules, including betting lines and odds, and procedures to guests
• Ensure compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SAR) requirements - Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service.
• They offer information on activities, etc., and direct guests for further information, as necessary.
• Create and enter player tracking cards
• Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity
• Maintains strict confidentiality in all departmental and company matters.
• Leads the Sportsbook operations and provides oversight and support to the Sportsbook Representatives
• Monitor and supervise Sportsbook team for adherence to company policies, procedures, Title 31 and minimum internal control standards, and applicable jurisdiction regulations and laws.
• Closeout representatives at the end of their shifts, ensuring that all money and supporting documentation has been accounted for and secured appropriately.
• Verifying cash drawers, complete reports, rate casino customer activity, and monitoring sportsbooks for suspicious activity.
• Prepare and stock all the daily sports sheets.
• Ensure compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SAR) requirements.
• Explain wagering rules, including betting lines and odds, and procedures to guests as needed.
• Notify the leadership team of escalated or prevalent guest issues/concerns and any apparent suspicious activity.
• Approves and denies wagers from guests as permitted.
• Updates and maintains all customer sheets.
• Monitors all monies being wagered and updates the betting odds according to policy.
• Handles guest disputes quickly and effectively within the level of their authority.
• Assists with training, developing, measuring performance, disciplining, and/or scheduling employees.
• Promotes safety awareness to minimize work-related injuries.
• Maintains knowledge of property information.
• Other job-related duties as requested.

BRING US YOUR BEST.

• Minimum six (6) months of cash-handling experience
• High school diploma or equivalent GED
• Effectively communicate in English, both oral and written forms
• Must be at least 21 years old
• Previous experience in race and sportsbook preferred
• Previous experience in a similar resort environment preferred
• Ability to work as a part of a team in a high-stress and high-volume environment
• Ability to work in and adapt to a dynamic and frequently changing environment
• Ability to adhere to and execute established department policies and procedures
• Working knowledge of sports
• Proficient cash-handling skills
• Ability to work under pressure while being able to pay attention to details
• Basic math skills to calculate winnings based on odds
• Basic computer skills
• Excellent customer service skills
• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and communicate verbally in English.
• Written communication skills in English may also be required.
• MUST be able to obtain/maintain Colorado Support Gaming license : https://sbg.colorado.gov/gaming-support-license

STAY IN THE GAME. FOLLOW US.
We've grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore |BET.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY
Starting at $21.00 per hour