Lead Spa Coordinator

InSpa Issaquah is currently hiring a Full-Time Lead Spa Coordinator to join our team.

*Candidates must be available to work the following schedule: Tuesday 10-6, Wednesday 10-6, Thursday 10-6, Friday 12:30-8:30, Saturday 11:30-7:30

The Lead Spa Coordinator leads by example, showing consistent empathy for guests and our staff along with enthusiasm and steady-handed leadership. In addition, they ensure that a selling culture is ever-present and keeps an eye on daily sales goals. The Lead Spa Coordinator helps the Spa Admin and Spa Manager ensure that front desk policies and procedures are being consistently followed.

The right candidate will be hands-on at the front desk, support our service professionals (massage, nails, waxing, facials) and be extraordinary with customer service. The best candidate will have a true passion for health, wellness, beauty and relaxation, and most of all – people. We are a people-focused company in a people-focused industry.

The Lead Spa Coordinator is the go-to person at the spa when the Spa Admin and/or Spa Manager are unavailable.

InSpa has 7 locations across the greater Seattle area making us one of the largest chains of day spas operating in the Northwest. We offer a variety of spa and medspa services including advanced skincare treatments, botox and filler, massage, nail services, lash & brow services, and more! InSpa prides itself in providing high-end, results focused treatments in an approachable and welcoming way.

Position Duties Include:
- Greeting and interacting with guests in a friendly, professional manner, with ability to build guest rapport;
- Accurately scheduling and confirming guest appointments;
- Completing daily sales information and inventory as well as other administrative duties as assigned;
- Answering phone calls and emails;
- Maintaining cleanliness and well-organized environment;
- Informing Guests of new promotions and services;
- Selling Retail Products, Gift Cards, and our Rewards Membership;
- Communicating effectively with all team members and Spa Manager;
- Act as a positive ambassador of InSpa.

What do we offer?:
- Competitive hourly wage;
- Great commission rate on product, membership, and package sales;
- Complimentary Monthly Service and Nail Polish Changes;
- Generous employee discount on services and products;
- Fun company-wide contests throughout the year;
- Paid Time Off;
- Supplemental Insurance including Dental/Vision/Life;
- 401K Retirement Plan.

Qualified Candidates:
- 18 years of age or older;
- Excellent communication and interpersonal skills;
- Polished & professional in appearance and demeanor;
- Ability to remain focused in a fast-paced setting;
- Great at multi-tasking;
- Friendly, polite, courteous, & helpful;
- Punctual and dependable with excellent work ethic;
- Ability to be consistent with expectations and goal setting;
- Proficient computer (Microsoft Office preferred) and mathematic skills;
- Flexible schedule (We are open 7 days a week);
- Previous Retail, Hospitality, or Spa experience preferred, but not required.

APPLY TODAY!
Submit your resume and let us know why you would be a good fit!

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Do you have any restrictions to your schedule?
• This is the schedule we need to fill, please let us know if you can work the exact shifts: Tuesday 10-6, Wednesday 10-6, Thursday 10-6, Friday 12:30-8:30, Saturday 11:30-7:30

Experience:

• Customer service: 3 years (Required)

Ability to Relocate:

• Issaquah, WA 98029: Relocate before starting work (Required)

Work Location: In person