Lead Solutions Consultant, Banking

Your Mission:

Are you ready to take the lead in shaping the future of solutions consulting in the US? We're on the hunt for a dynamic and driven Lead Solutions Consultant to spearhead our US-based team at HAWK:AI. If you're passionate about crafting innovative solutions for financial institutions, this is the opportunity you've been waiting for.

As our Lead Solutions Consultant, you'll be at the forefront of designing cutting-edge solutions that meet the unique needs of our clients. You'll thrive in fast-paced environments, quickly adapting to changes and uncovering new opportunities. Your knack for clear and precise thinking and compelling communication will be pivotal in securing key deals and driving success for our team.

But that's not all - you'll also play a crucial role in ensuring a seamless transition from contract signing to implementation and ongoing customer success. Your leadership will guide our team through every step of the process, from launch to business as usual.

If you're ready to make your mark and lead the charge in revolutionizing solutions consulting, we want to hear from you. Join us at HAWK:AI and let's shape the future together! Apply now to take the next step in your career.

Responsibilities:

• Manage the US-based Solutions Consulting team and oversee team member development:
  • Lead and mentor the Solutions Consulting team based in the US, fostering their professional growth and ensuring alignment with organizational goals.
  • Provide guidance and support to team members in solution design, client engagement, and project management.
  • Collaborate with People Operations to identify training needs and opportunities for skill development within the team.
  • Drive a culture of excellence, collaboration, and innovation within the Solutions Consulting team.
• Partner with the Sales team to identify key business needs and objectives of prospective and current banking and financial industry clients.
• Utilize a consultative approach to design customized solutions addressing clients' current and future challenges, effectively communicating required subject matter expertise.
• Assess associated risk factors of proposed solutions and articulate them to clients and internal stakeholders confidently.
• Prepare and deliver solution design illustrations and bespoke demonstrations to maximize commercial impact.
• Contribute to deal-specific business cases and pricing for expert implementation and operation of solutions.
• Manage the RFP process, including question responses, proposal development, and business case creation within agreed-upon timeframes.
• Lead prospective clients through proof of concept (POC) delivery, coordinating tech and compliance teams with internal Tech and Data teams.
• Drive client implementation projects to successful go-lives, defining requirements, supporting system integration, mapping financial crime risks to HAWK:AI capabilities, and providing necessary training and support.
• Build and maintain relationships with clients and stakeholders, ensuring a feedback loop throughout the customer lifecycle.
• Provide market-based input to the Product team, aiding in short and long-term roadmap planning.

Your Profile:

• Bachelor's degree in engineering, computer science, information systems, or related fields.
• 7-10 years of experience in Solution Consulting, Implementation Consulting/Engineering, Solution Architecture, Technical Product Management, or Customer Success in a B2B environment, with a minimum of three years in a management role.
• Prior experience in the banking or financial industry is essential.
• Ability to structure complex integration challenges, build productive relationships and "sell" to both internal and external stakeholders.
• Excellent communication, presentation, organization, and time management skills.
• Ability to prioritize, multitask, and excel in dynamic environments.
• Strong grasp of technological and business concepts.
• Experience with compliance, AML, and Fraud is highly advantageous.
• Multilingual capabilities (Spanish, German, etc.) are a strong plus.

HAWK:AI offers competitive pay for qualified candidates. We focus on creating and maintaining a fun, positive work environment where employees can grow and flourish. We offer our employees and their dependents comprehensive benefits, including medical, dental, and vision plans, access to Flexible Spending Accounts (Medical), and Employee Assistant Program (EAP) services. Employees have access to unlimited paid time off (PTO) and can participate in the Company's 401(k) Plan, robust annual training and development opportunities and gym stipend reimbursement program.

HAWK:AI is an equal opportunity employer committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.