Lead Sales Associate

New Dispensary Opening Soon | Spring 2024

About the job

Floro (FLO) of Evesham, NJ is currently seeking a passionate and experienced individual to join our team as a Dispensary Floor Lead. As a Dispensary Floor Lead, you will play a pivotal role in ensuring the smooth operation of our dispensary floor while providing exceptional customer service and guidance to both our customers and team members.

This role offers an exciting opportunity to lead and mentor a team of Sales Associates, fostering a positive and collaborative work environment. You will be responsible for overseeing daily operations, including inventory management, product merchandising, and compliance with state regulations.

In addition to competitive compensation, we offer a range of benefits to our team members, including flexible schedules, 2 weeks of paid time off (PTO) for Full-Time staff, a generous employee discount on our premium cannabis products, and exclusive company apparel. If you are enthusiastic about the cannabis industry and are looking for a rewarding retail opportunity, we encourage you to APPLY TODAY and become a valued member of our team at Floro (FLO)!

Job Summary

We are seeking a highly motivated and experienced Lead Sales Associate to join our team at Floro in New Jersey. The Lead Sales Associate will play a key role in ensuring the smooth operation of the dispensary by providing exceptional customer service, supervising staff, and assisting with inventory management. The ideal candidate will have previous management experience, a strong work ethic, and a passion for the cannabis industry.

Primary Responsibilities

• Provide best-in-class customer service to all customers
• Follow and uphold established policies for sales and customer service to ensure customer satisfaction
• Maintain in-depth knowledge of all products and strains in the store as well as industry-wide product knowledge, and train and share that knowledge with other members of the team
• Assist with monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Assistant Manager and General Manager
• Assist all Dispensary Associates in the consultation of all customers to ensure that the employee is informed of the right product choices by being knowledgeable of how different methods of cannabis consumption affect customers differently

• Execute and delegate tasks effectively within assigned shifts, encompassing:

• Act as the first point of contact for addressing customer complaints and handling returns, ensuring prompt resolution and customer satisfaction.
• Proficient management of cash transactions to maintain accuracy and security.
• Skillful operation and maintenance of the Point of Sale (POS) system for efficient customer transactions
• Prompt and precise data entry across both POS and inventory tracking systems.
• Collaborate in verifying the accuracy of order deliveries upon receipt.
• Vigilant enforcement of security protocols and adherence to safety regulations.
• Uphold store cleanliness and organization to enhance customer experience.
• Proactively address any reported issues or customer complaints, conducting necessary maintenance and data collection as required.
• Maintain and manage visitor logs to track store traffic effectively.
• Provide end-of-day updates via email to ensure seamless communication.
• Ensure precision in managing the vault and its contents.
• Collaborate closely with the Management team to guarantee smooth retail store operations, in strict compliance with relevant laws and guidelines.
• Proactively address any reported issues or customer complaints, conducting necessary maintenance and data collection as required.
• Execute thorough opening and closing

***Must have open availability to work weeknights and weekends.***

Company Overview

Welcome to Floro, your premier destination for adult-use cannabis in New Jersey. Located in the heart of Evesham, our dispensary offers a carefully curated selection of top-quality cannabis products to meet your needs and preferences. At Floro, we are dedicated to providing a welcoming and informative experience for both seasoned enthusiasts and newcomers alike.

Our knowledgeable staff is here to guide you through our diverse inventory, ensuring you find the perfect product to suit your individual tastes and requirements. Whether you're seeking relief, relaxation, or recreation, Floro is your trusted source for premium cannabis flower, concentrates, edibles, and more.

Job Requirements

• High school diploma or equivalent.
• Must be 21 years of age or older and pass any required background checks or licensing requirements.
• Minimum of 2 years of experience in a supervisory or leadership role, preferably in retail or the cannabis industry.

• 
  Demonstrates a positive attitude, excels as a team player, and upholds a steadfast work ethic, contributing to a collaborative and productive work environment.
• Proficient in fundamental computer skills, facilitating efficient navigation of digital systems and software.
• Exemplary prowess in delivering exceptional customer service, ensuring satisfaction and fostering positive interactions.
• Proven capacity to grasp and utilize technical and product-specific knowledge, delivered in a consultative and professional manner.
• Strong understanding of New Jersey cannabis regulations and compliance requirements.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Detail-oriented with a focus on providing exceptional customer service.
• Passion for the cannabis industry and a commitment to promoting responsible cannabis use.

Join our team at Floro dispensary and embark on a rewarding journey in the exciting and evolving cannabis industry. We offer competitive compensation, comprehensive training, and opportunities for professional growth. Apply now to become a valued member of our team!

EEO STATEMENT

Floro Evesham, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.