Lead, Remote Video Monitoring Technician, Full-Time

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Shift: Full-Time, (3 X 12 hrs.) Days, evenings, nights (depending on availability)

Work Location: University of Miami Hospital UTower South Nursing Support Services

• This is not a remote position. This is an in-person position.
• The Remote Patient Attendant - Lead (U) provides leadership and supervision to all Remote Patient Attendants.
• Promotes a level of professionalism, leads by example, and encourages a caring, helpful, and responsive attitude toward patient observation and monitoring of assigned high-risk patients.
• Coordinates and supervises Remote Video Monitoring functions and supports the department as required.
• The Remote Video Monitoring Technician Lead is responsible for the coordination of Remote Video Monitoring services on his/her shifts; promotes cooperation and assures proper communication flow between Remote Patient Attendants and clinical areas.
• The incumbent in this role leads and promotes a secure environment for patients and teammates and performs all related job responsibilities in a safe manner.

CORE JOB FUNCTIONS

• Leads daily department operations to achieve quality results, patient satisfaction, goals, and objectives.
• Assists and aids in evaluation of on-the-job performance.
• Audits and maintains department metrics for unit and organizational goals.
• Promotes quality improvement and system-thinking by openly supporting and consistently communicating the mission of the department and organization.
• Collaborates with leadership team on the development of, implementation and evaluation of policies and procedures designed to improve quality of care and operational efficiency.
• Assists in developing specific departmental goals, standards, and objectives that directly support strategic plan and vision of the organization.
• Maintains compliance with policies and standard work for the department to ensure metrics are met and processes are appropriately followed.
• Oversees staffing, training and supervision of staff including participation in annual evaluations. Ensures adequate supplies.
• Monitors usage and oversees proper working order of equipment.
• Interacts and effectively communicates with nursing staff, rounding floors as needed.
• Schedules units as needed.
• Ensures appropriate level of monitoring for all patients assigned.
• Communicates with units regarding patient safety needs.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

High school diploma or equivalent

Certification and Licensing:

Valid State of Florida LPN license

Certification in relevant specialty or field

Experience:

Minimum 5 years of relevant experience

Knowledge, Skills and Attitudes:

• Skill in completing assignments accurately and with attention to detail.
• Ability to maintain effective interpersonal relationships.
• Ability to communicate effectively in both oral and written form.
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
• Ability to work evenings, nights, and weekends as necessary.
• Ability to set priorities, make critical decisions, and respond quickly to emergency situations.
• Ability to lead, motivate, develop, and train others.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.