Lead Program Manager - Mailroom, Facilities, And Warehousing Services

ONSITE
Responsibilities:

As the Lead Program Manager for Mailroom, Facilities, and Warehousing Services at the Equal Employment Opportunity Commission, you will play a critical role in overseeing and managing a diverse range of operational functions. The successful candidate will lead a team of six professionals and collaborate with third-party suppliers and vendors to ensure the seamless operation of mailroom, facilities, and Warehousing Services. Key responsibilities include:

1. Supervision and Team Management:
   • Lead and manage a team of six individuals, ensuring optimal performance, professional development, and adherence to EEOC policies and procedures.
   • Foster a positive team culture that values collaboration, efficiency, and customer service excellence.
2. Facility Project Oversight:
   • Utilize the Jones Lang LaSalle Work Order System to oversee and manage facility projects, ensuring timely completion and adherence to quality standards.
   • Conduct regular building inspections to identify and address maintenance or safety concerns promptly.
3. Third-Party Supplier Coordination:
   • Escort third-party suppliers and vendors as needed, ensuring compliance with security protocols and timely completion of contracted services.
   • Conduct supplemental building security assessments to enhance overall safety measures.
4. Vehicle Management and Scheduling:
   • Track requests and use of OCFO official vehicles, ensuring proper maintenance and adherence to EEOC guidelines.
   • Coordinate the schedule of requests for EEOC Chair transportation.
5. Satellite Office Support:
   • Provide mailroom and facilities support services to EEOC satellite offices, including the Washington Field Office (Main), OIT Mail/Parcels, OEDA Library, OCHOCO Mail/Parcels, OCFO Mail/Parcels, OFO Mail/Parcels, and conference room set-up.
6. Reporting and Documentation:
   • Prepare detailed monthly status reports outlining the progress, challenges, and achievements of the mailroom, facilities, and Warehousing Services.
   • Submit reports for review by the Contracting Officer's Representative (COR) and the prime company Program Manager representative.

Qualifications:

• Bachelor's degree in Business Administration, Facilities Management, or a related field.
• 5 to 7 years of progressive experience in-lieu of degree will be accepted.
• 3 to 5 years of supervisory experience
• Proven experience in program management, facilities oversight, and team leadership.
• Familiarity with the Work Order System (preferably Jones Lang LaSalle) or similar facility management tools.
• Strong organizational and communication skills.
• Ability to work collaboratively with diverse teams and stakeholders.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may be subject to change based on organizational needs.

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RWD achieves mission-critical results for the public and private sectors through its core competencies - logistics and supply chain management, complete facility operations and management, healthcare services, financial planning and administrative management services, research, project management and technical and IT support.

1775 T St NW, Washington DC 20009
Phone: (202) 588-5088
FAX: (202) 588-5188
info@rwdconsultingllc.com

3464 Roxboro Rd NE, Ste. 2208
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