About us
Job Purpose
• National Grid is seeking an adaptable and results-oriented Lead Product Manager to lead a crossfunctional Product Team with end to end ownership and accountability for the Product
• You will enable your team to take a "speed wins" approach to building and shipping features that strikes the right balance between time to value and delivering effective functionality.
• You will make tough trade-off decisions that result in both a successful initial launch and quick, data-driven iteration.
• You will connect your team's work back to objectives the management team cares about, helping the project team to clearly understand the importance of their work. You will effectively leverage user feedback to uncover unmet needs, to validate a new concept, or to improve an existing product.
• You can effectively leverage user feedback to not only get feedback on individual features, but to help inform your team's roadmap.
• You will be responsible for the outcomes driven by your team, with the ability to make effective adjustments to direction or process to maximize those team outcomes. As your team is hitting diminishing returns, you will recommend where to shift that investment.
Key Accountabilities
• Lead a cross functional Product team one or more squads within a larger cross functional Product Team
• Act as the voice of the customer in the definition of innovative digital solutions
• Work with strategic design to gain an understanding of user personas, pain points and journeys knowing how that informs the roadmap
• Provide insights into product, technology, and market trends
• Develop feature lists, user stories, and roadmaps
• Gather and manage product feedback through surveys, concept testing, analytics tools, and A/B testing
• Monitor and report on product KPIs
• You will set and achieve meaningful OKR's for your product and the team.
• Collaborate with a multidisciplinary team to scope, design, concept test and deliver innovative solutions
• Assist with the development of business cases and operating plans
• Assist in the development of materials to communicate progress to executives
Supervisory/Interpersonal- Experience Required
Qualifications
• BA/BS degree or equivalent work experience
• 5-8 years of product management experience
• Experience leading larger product teams, delivering in a multi-squad product model
• Experience using influence without authority in the broader organization to unblock product teams
• A strong understanding of agile development methodologies and the software development lifecycle
• A demonstrated and focused desire to build products and services that customers will love
• Excellent communication (written and verbal) as well as storytelling skills
• The capacity for self-motivation, independent initiative and creative problem-solving
• The ability to manage time and schedules to meet deadlines
• The ability to thrive in a fast-paced and intellectually demanding environment
More Information
Salary
Brooklyn, NY $155,000 - $218,000 a year
Waltham, NY $145,000 - $204,000 a year
Syracuse, NY $128,000 - $181,000 a year
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.