Address
Form of work
SalaryJob Summary:
Responsible for the cleaning of the hospital and office complex. Responsible for carrying out the instructions of the Director of Environmental Services.
Service and Quality Standards:
Service
Is Customer Focused?
Anticipates customer needs
Adheres to customer service standards
Is Competent, caring and compassionate
Treats coworkers and customers with dignity and respect
Demonstrates competent, caring and compassionate behavior
To customers and coworkers
- People
Is conversation conscious?
Assures confidentiality of patient and employee information
Is positive in interactions with others
Is courteous and respectful
Promotes a harassment free environment
Inspires the trust of others
Acts in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest.
- Quality
Is excellent in patient care and service
Demonstrates multidisciplinary cooperation
Assists in obtaining excellent satisfaction scores of feedback
Is safety conscious?
Demonstrates safety consciousness and supports safety initiatives
Is involved with improvement efforts
Supports performance improvement
Seeks ways to improve systems and services
Shows commitment to improvement efforts
Meets mandatory educational requirements
- Growth
Is a loyal ambassador
Demonstrates commitment to hospital mission and vision
Is active and involved
Supports hospital initiatives
Champions innovation and supports change
Is a positive role model
Fosters team cooperation
- Finance
Is a good steward of hospital resources?
Develops/uses efficient work methods
Is cost effective
Conserves organizational resources
Job Responsibilities:
Supervisory responsibilities including participating in the selection process for new Housekeeping employees, provides orientation and training for department personnel, documents new employee orientation within the 90 day probation period, participates in disciplinary actions involving Housekeeping employees, communicates verbal and written instructions to Housekeeping personnel, provides educational/training sessions for department personnel, conducts area inspections and documents the results as a measure of department quality assurance.- Maintains carpeted areas, vacuums, extracts carpet, spot cleans carpet and dry chemical cleans carpets using appropriate chemicals and techniques.
- Cleans furnishings, including furniture, windows, walls, metal and glass. Inspects cubicle curtains, lights. Prepares discharged patient rooms for the next occupant.
- Maintains hard surface flooring.
- Collects trash, soiled linen, infectious waste and transports to appropriate collection points for pickup.
- Provides moving services, transporting furniture and equipment, and records.
- Demonstrates knowledge of safety procedures for Housekeeping tasks, Material Safety Data sheets, correctly dilute chemicals, and standard precautions
- Maintains an acceptable level of competency as measured by quality assurance inspections.
- Displays competency in actions during emergency situations.
Education Requirements and Other Requirements:
Ability to read and follow written and verbal instructions.
Ability to plan, direct, staff, control and evaluate the activities of the Housekeeping Department in conjunction with or in the absence of the Department Director.
Ability to inspect the work of others and counsel individuals when failure to meet standards occurs.
Working Conditions: Exposure Category I:
Tasks that involve exposure to blood, body, fluids, or tissues. All procedures or other job-related tasks that involve an inherent potential for mucous membrane or skin contact with blood, body fluids, or tissues, or a potential for spills or splashes or then, are category I tasks use of appropriate protective measures is required for every employee engaged in category I tasks.
Physical Activity:
NA 0-25% 26-75% 76-100%
Lift/Carry X
Push/Pull X
Reach Overhead X
Climb X
Squat/Bend/Kneel X
Sit X
Stand X
Walk/Move About X
The most significant duties have been included in this description. Other duties may be assigned and the hospital has the right to modify this job description as needed to accurately reflect assigned duties.
