Lead Dental Office Receptionist

Join a Leading Dental Organization & Advance Your Career!

Affinity Dental Management, a premier dentist-run dental organization, provides comprehensive practice management and administrative support services to practices throughout the northeast United States. Our mission is to empower dental professionals, enhance patient care, and stay at the cutting edge of dental medicine.

We're seeking an experienced Lead Dental Office Receptionist to lead our Cromwell, CT practice. In this role, you'll provide outstanding customer service, perform administrative tasks, and assist in managing daily office operations. If you're a dedicated and resourceful individual with a passion for people and healthcare, join us today!

Why Join Affinity Dental Management?

• Pay rate: $20-22/ hour + monthly incentive bonus
• Comprehensive health benefits package: medical + vision + dental + 401K + life insurance + disability
  • After 30 days of employment
  • For full-time employees over 30hours/wk
• Generous paid time off: 3 weeks + holidays
• 1-hour meal breaks
• Continuing education (CE) credits

Location:

Preferred Dental of Cromwell: 75 Berlin Road, Cromwell, CT 06416

• 4.9 Google rating
• Full-service family dental practice with 9 operatories
• Latest & advanced dental technology
• Gorgeous view of the Mattabesset River
• On-site parking

Schedule:

• Monday - Thursday: 8AM - 5PM
• Friday: 8AM - 4PM

Responsibilities:

• Operate telephone system, answer, screen and forward calls, provide information, take messages and schedule appointments
• Greet visitors and callers, handle inquiries, and direct them to appropriate persons
• Learn and operate new office technologies as they are developed and implemented
• Use scripts effectively both over the phone and in person (as assigned)
• File and maintain records, sort and distribute mail, and handle courier deliveries
• Input data into the computer, ensuring accuracy and efficiency
• Provide information about the practice, such as location of offices, employees within the organization, or services provided
• Transmit information or documents to patients using computer, mail, or facsimile machine
• Balance credit transactions and provide basic financial clerical support duties
• Present cases to patients and maintain professional demeanor
• Occasional travel to participate in continuing education or seminars
• Participate in Monday morning meetings and provide patient scheduling updates

Requirements:

• High school diploma
• Accurate typing at 40 words per minute
• Minimum of one year of Dental Office experience
• Preferred two years of experience

Interview Process:

• 1 in-person interview

Affinity Dental Management is an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All offers are contingent upon successful completion and passing of background and reference checks.

Ready to make a difference in patient care? Apply today!

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