**Must have completeOpen Availability to work any shift such as Swing, Graveyard & Day**
Swing Shift: 2:15pm-10:30pm
Graveyard Shift: 10:15pm-6:15am
Must have the ability to effectively multi-task, pay close attention to detail and display superior communication skills in a fast-paced environment where teamwork and collaboration are encouraged, diversity is respected and valued.
Must apply their technical proficiency to continually review and assess casino floor systems and procedures; seek opportunities for improved system accuracy and operations. The efficiency being a team player and a positive, friendly attitude are critical to success in this role.
PRIMARY JOB FUNCTIONS
1. Works with floor personnel to determine where to assign new games (i.e. best table location) and assign dead-spreads, hot-seats, or provide Dealers for games as needed.
2. Utilizes Dealer Management System to assign dealers to their table rotation, and updates the data as needed.
3. Reviews Dealers’ table rotation activity and confirms tip pool drops to ensure accuracy within the system.
4. Informs dealers of procedural changes at pre-shift meetings, including any new policies and procedures.
5. Administers meal and rest breaks schedules.
6. Processes dealers’ requests for adjustments to tip rate, to comply with Company’s Dealer Tip Policy.
7. Advises Shift Manager of over-time or early-out requests, and completes Over-time and Early-out Reports.
8. Documents planned absences, early-out-sick and no-call-no-shows (NCNS) to meet documenting requirements.
9. Performs analysis of casino floor data systems and processes to ensure data integrity, completeness and accuracy.
10. Locates, defines, and provides input to aid in the enhancement of new operational and technical process improvement opportunities, including analysis of departmental labor needs, in order to optimize our staffing to align with business fluctuations throughout the year.
11. Maintains open communication with Section Supervisors, Poker Supervisors, Senior Floorpersons, Pit Supervisors and Shift Managers regarding any potential issues that may occur on the floor.
12. Comprehends and is responsible for, departmental and company policies and procedures pertaining to all games and those contained within the Casino Rotation Coordinator Procedure Manual.
13. Responsible for keeping assigned section safe and orderly.
14. Responsible for other additional duties as assigned by the Casino Management team.
The duties listed are not set forth for the purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a position title or those to be assigned and performed temporarily outside of an employee’s normal line of work.
QUALIFICATIONS
Work Experience Required: Minimum of two years’ experience working within a Analyst or Business Operations role.
Education: Bachelor’s Degree in Business Administration or equivalent.
Physical Requirements: Must be able to sit and/or walk as deemed necessary. Must be able to lift up to 25 pounds.
Knowledge Required: Computer skills required. Strong verbal and interpersonal skills required. Must be highly organized, with the demonstrated ability to manage time effectively in a fast paced environment to meet deadlines. Must demonstrate a positive/enthusiastic approach to all assignments.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- AD&D insurance
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
Application Question(s):
- In order to work in a casino, you must be at least 21 years old or older, are you?
- Have you ever worked for Commerce Casino before? If yes, please list your employee number.
Education:
- Bachelor's (Required)
Experience:
- business operations or analyst role: 2 years (Preferred)
Ability to Relocate:
- Commerce, CA 90040: Relocate before starting work (Required)
Work Location: In person