Lead CyberArk PAM Engineer

Hello,

Hope you are ding well today!!!!

Position: Lead CyberArk PAM Engineer

Location: Atlanta, GA (Remote)

Duration: Full Time

Technical Skills:

• Experience of administration and troubleshooting of CyberArk products including Vault, PVWA, PSM, PTA, PSMP and AIM
• Good hands on with CyberArk Discovery & Audit
• Analyze PAM system logs and analyzing application, network and other logs as part of troubleshooting.
• Handle CyberArk issues reported by users and co-ordinate with vendor as needed for troubleshooting and issue resolution
• Experience with analyzing and documenting business requirements and interfacing with system/platform owners
• Create and update operational documents for management and administration of CyberArk platform and processes for privilege identity management
• Strong troubleshooting capability & experience
• Good Knowledge on Linux Red Hat 7, Windows administration, LDAP, AD, IAM and Networking concepts.
• Added advantage if Conjur PAM skills
• Hands on Active Directory and LDAP queries

Process Skills:

• Configuration, optimization and health monitoring of the application and CyberArk installation of upgrades and patches as required
• CyberArk PAS system administration
• Report as needed to management regarding project status
• Provide technical support and maintenance for the CyberArk infrastructure
• Experience with break glass solutions and implementations
• Work with CyberArk support for ticket escalation
• Monitoring CyberArk Servers for CPU, memory and disk space utilizations.
• Configure and checking CyberArk vault periodic backup.
• Troubleshooting user access issues
• Account onboarding using PVWA, Bulk upload utility.
• Monitor PTA dashboard for any s and informing respective teams.
• Document the operational aspects of the remediation process and security administration
• Respond to s and notify appropriate stakeholders.
• Manage s on operational issues with the PAS solution.
• Troubleshooting of operational issues in CyberArk components.
• Add, change and remove policies, safes, accounts and users based on requests / definitions from.
• Participate in Disaster recovery Drills organized by the engineering team
• Execute daily health check on CyberArk components
• Ensure backup is being taken by CyberArk utility.
• Advisory on PAS related enquiries from
• Performing failback and recovery after a disaster recovery scenario, coordinated with The Home Depot engineering staff.
• Capacity and performance monitoring, ing on issues in these areas.
• Activate, change and deactivate standard platforms in PAS
• Coordination with infrastructure teams to resolve issues in the implemented PAS solution
• Coordinate with other teams like Network, Wintel, SIEM, etc. for troubleshooting any issues in existing integrations and features provided by the respective tools / services
• Assist in break glass procedures related to CyberArk
• Minor patches in CyberArk solution. Major Solution upgrade should be treated as project activity where an SME would be dedicated to completing the activity within the timeline
• Update and maintain the existing documentation and in particular the Operation Guide and run books
• Incident management
• Work on the changes opened by associates for CyberArk solution
• Support security incidents related to the CyberArk environment.

Behavioral Skills :

• Effective interpersonal, team building and communication skills
• Ability to collaborate; be able to communicate clearly and concisely both to laypeople and peers, be able to follow instructions, make a team stronger for your presence and not weaker.
• Ability to see the bigger picture and differing perspectives; to compromise, to balance competing priorities, and to prioritize the user.
• Desire for continuous improvement, of the worthy sort; always be learning and seeking improvement, avoid change aversion and excessive conservatism, equally avoid harmful perfectionism, 'not-invented-here' syndrome and damaging pursuit of the bleeding edge for its own sake.
• Learn things quickly, while working outside the area of expertise.
• Analyze a problem and realize exactly what all will be affected by even the smallest of change you make in your design
• Ability to communicate complex technology to no tech audience in simple and precise manner.
• Ownership skills.

Thanks & Regards

Nitish Kumar