Address
Form of work
SalaryJOB PURPOSE:
Oversees the daily operations Q-Mart in relation to cashiers register functions and task requirements. Responsible for ensuring all required paperwork and tasks are completed as per policy.
Specific duties and day-to-day tasks of the Lead Cashier are prompted by assignments and by requirements to fulfill responsibilities established by the Supervisor. These duties include, but are not limited to, the following:
- Supervises daily cashiers to ensure compliance with register operations policies and procedures
- Ensures cashiers provide “exceptional” customer service.
- Ensures compliance for age-restricted sales
- Verifies cashier’s daily paperwork is complete and accurate.
- Supervises and directs cashier’s breaks and lunch periods.
- Verifies all cashiers returns and refunds
- Reviews and councils cashiers on daily over/shorts
- Prepares and presents cashiers performance reviews as directed by management.
- Demonstrates exceptional ability to perform all essential duties and responsibilities of a clerk.
- Prepares store for daily opening and or closing in accordance with policies and procedures.
- Prioritizes and plans work activities; uses time efficiently.
- Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
- Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
- Adhere to all Q Mart Policies, QNEB Personnel Manual, Title 97 and TERO Policies.
Knowledge, Skills, Abilities:
- Ability to read and comprehend simple instructions, short correspondence and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
- Ability to understand and carry out detailed but uninvolved written oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.
Required:
- Must be 21 years of age
- High School Diploma/GED
- Six (6) months as a Lead/Supervisor in retail or related field.
- One (1) year cash handling experience with POS scanning systems.
- Must maintain a valid Washington State Driver’s License and must be insurable through our company.
- Read, write and speak English fluently.
- Must be able to work and be flexible with all shifts, weekends, and holidays.
- Possess good internal, verbal and written communication skills.
- Demonstrated team player.
- Native American preference.
