Address
Form of work
SalaryLead Caregiver Job Description
Why is a Lead Caregiver Important?:
The Lead Caregiver role is uniquely crafted to blend responsibilities within both the office and caregiving teams, offering a dynamic career path by bridging a gap to create a cohesive team. Our commitment to fostering career development is at the core of our values, providing avenues for team members to not only meet, but surpass their career aspirations. In this role, you will provide essential hands-on coaching, training, development, and support to our “in the field” caregiving team and Member families. Join us in building a rewarding and fulfilling career journey!
What do we do?
KIDS NW operates as a locally owned and operated Direct Support Professional Agency based in Oregon. Our focus is on partnering closely with families caring for a loved one with intellectual/developmental disabilities. Our exceptional team comprises dedicated and compassionate caregivers, committed to providing unwavering support to our clients and their families.
Most importantly, here at KIDS, we're not just a company, we're a culture. Going beyond norms everyday. We love fiercely, care deeply, and strive to always do right by our members, even when it's not the standard.
Qualifications for the Position:
- Minimum of two years of caregiving experience (in areas such as I/DD, Nursing, Senior Support, Teaching, etc.).
- Able to commit to a 40-hour workweek. (Remote and in the field)
- Flexibility to adjust the schedule as needed to support the team.
- Possession of valid CPR and First Aid certifications, or a willingness to obtain them.
- Strong verbal and written communication skills.
- Comfortable and adept with computer and technology usage.
- Reliable transportation.
- Previous experience in Behavioral Management.
- Compassion is an essential requirement for this role. While we embrace and celebrate individuality and unique approaches, a sincere passion and heart for caregiving are non-negotiable. Our culture places a high value on authenticity and dedication.
Requirements:
- Work both remotely and in the field following a 20/20 model.
- Travel approximately 40% of the time within your designated area, with mileage reimbursement provided.
- Oversee and manage assigned 50-60 members in your assigned region.
- Foster longevity among caregivers, strengthen relationships with Member Families, and contribute to achieving growth goals with clients.
- Take ownership of meeting monthly, quarterly, and yearly goals established by Leadership.
- Play a pivotal role in developing the next Lead, cultivating a successor within your team.
- Conduct regular observations of team members' shifts (1-2 per month).
- Schedule and/or conduct meet-and-greet sessions & home visits with families and caregivers as required.
- Collaborate with and coordinate efforts across various teams within KIDS to establish connections and uphold a unified team approach.
Each Lead is expected to:
- Attend scheduled meetings, with most being conducted virtually, while some may be in person.
- Submit a comprehensive quarterly observation sheet for each team member. This sheet should encompass goals, areas of growth, identified opportunities, coaching plans, and feedback from families.
- Update systems promptly with all interactions involving caregivers and Member Families.
- Develop and implement a team-specific development plan aimed at addressing areas of improvement, including but not limited to:
- Caregiver turnover
- Member turnover
- Hours overage
- Unauthorized overtime
- Shift notes
- Communication
- Behavioral support training
If you are confident that your experience and alignment with our company culture meet the requirements and standards, please submit your application
