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SalaryWho we are:
Founded in 2007, Home Matters is bringing over 15 years of 5 star, Purpose Driven home care service to the Greater Philadelphia area. As a best-in-class home care agency we bring a “caregiver first” philosophy to the home care industry. Led by a team of dedicated and highly experienced professionals Home Matters Caregiving will change the way home care is provided.
Job Overview:
Home Matters Caregiving is seeking a compassionate and dedicated individual to join our growing team. This position supports our dedication to caregivers and our caregiver first philosophy by providing caregivers with a mentor, coach and leader. The Lead Care Manager will guide their team from orientation and training through to the first shift introduction and client transitions. They also serve as a liaison between caregiver and client by conducting in-home assessments, developing care plans and helping caregivers provide world class service.
This position bridges the gap between caregiver and client in this dynamic home care environment. Not only will the Lead Care Manager provide leadership and support for caregivers but they will also cover shifts for call outs and other availability issues when needed.
This is a dynamic and rewarding position focused on the most important part of the home care business - The Caregiver.
Key Responsibilities:
- Conduct initial assessments of clients referred for non-medical in-home care services.
- Develop comprehensive care plans tailored to each client's specific needs and preferences.
- Performs in-person client reassessments as scheduled and notifies the main office of any changes in the client's condition that may necessitate changes to the established care plan.
- Regularly reviews and updates care plans as needed to ensure the highest quality of care.
- Leads a team of caregivers to provide guidance and support.
- Maintain accurate client records and documentation.
- Collaborate with the administrative team to optimize staffing efficiency.
- Conducts orientation, onboarding and training new caregivers as needed.
- Participates in daily staff and team meetings.
- Covers open caregiving shifts in the event of call outs or availability.
What We Offer:
- A warm, family-oriented work environment.
- Comprehensive onboarding and ongoing training.
- Competitive pay with opportunities for growth.
- 401K, Healthcare, Retention and Referral bonuses, Rewards program
What We’re Looking For:
- Excellent active listening skills and a strong service orientation.
- Patient demeanor with the ability to relate to, empathize with, and show compassion for a variety of personalities.
- Good interpersonal, written, and verbal communication skills.
- Ability to lead a team and maintain positive working relationships
- Strong organizational and time-management skills.
- Ability to thrive in a fast-paced and dynamic environment.
- Compassion for seniors and individuals in need of in-home care.
- CNA or LPN helpful but not required.
- At least (3-5) years of previous experience with in-home health care is helpful.
- Proficient in Microsoft office.
- Experience using Wellsky a plus.
- Must have the use of an automobile in good working condition, a valid driver's license, and automobile insurance compliant with company policies.
Job Type: Full-time
Pay: $52,000.00 - $63,000.00 per year
Benefits:
- 401(k)
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: On the road
