Lead Barista - Starbucks - Mandalay Bay

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Lead Fountain Worker, you will be responsible for maintaining the dining area as well as leading the Fountain Worker I and II. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

THE DAY-TO-DAY:

• Lead, coach, and train a shift of approximately 3-12 employees
• Knowledgeable with selling techniques and service delivery for both alcoholic and non-alcoholic beverages and items on the menu
• Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
• Take and place order, serve and garnish food and drinks efficiently and accurately in work areas as applicable
• Pack and complete order per guests’ preference with necessary condiments
• Perform opening and closing duties based upon shift assignment
• Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish supplies and machines as needed
• Maintain the cleanliness, sanitation, and the appearance of the front and back of house area, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
• Establish par levels for daily orders and complete daily order sheet

THE IDEAL CANDIDATE:

• Takes pride in their work
• Looks forward to working with a team to provide positive experiences
• Describes themselves as detail-oriented
• Enjoys helping others and likes to make a good impression
• Can handle multiple tasks at one time

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!