Laudry Attedant/ Day Houseperson

LAUNDRY ATTENDANT/DAY HOUSEPERSON

This is a dual position at the Hampton Inn Owensboro South at 615 Salem Drive, Owensboro, KY.

DUTIES AND RESPONSIBILITIES:

LAUNDRY ATTENDANT:

· Wash, dry, fold and inspect all hotel linens and towels for cleanliness and tears.

· Properly use all soaps, chemicals, and equipment for cleaning linen and towels.

· Clean laundry equipment, vent screens, and drain traps and lint filters.

· Maintain and rotate a supply of clean linen and towels.

· Keep the laundry room and storage areas clean and organized.

· Assist with removing linens from rooms when needed or as requested by management.

· Accommodate guest special requests courteously.

· Responsible for knowing hotel emergency procedures.

· Responsible for the proper administration of key control for issued keys.

· Notify manager of any problems with linen.

· Answer the housekeeping department telephone.

· Complete maintenance work orders and deliver to designated area in a timely manner.

· Carry out a reasonable request by management that you are capable of performing.

HOUSE ATTENDANT:

· Remove all trash that originates from guest rooms placed in hallways.

· Remove trash from hallways and ice machine areas.

· Clean floors, walls and ice machines

· Clean elevators, stairwells and remove trash.

· Be able to clean, strip beds and remove trash from guest rooms

· Pick up debris and vacuum hallways.

· Stock towels at pool and fitness center daily.

· Deliver items to guest rooms when requested

· End shift by walking assigned areas to remove any large items of trash, etc. from hallways.

· Clean spills and marks off hallway walls as needed.

· Report any issues or work orders

· Able to complete minor maintenance requests

· Maintain a friendly and helpful attitude with guests at all times.

· Any other area assigned by management.

· Must be able to work days and weekends

Expectations:

· Customer Service – Responds promptly to customer needs, requests for service and assistance. Respond to special requests from guests.

· Team Work – Treats people with respect. Keeps commitments. Upholds organizational values. Approach all encounters with guests and employees in a friendly service-oriented manner.

· Quality – Demonstrates accuracy and thoroughness; monitors own work to ensure quality. Periodically restock self-service food and supplies as needed. Wash china, flatware and serving equipment and return it to storage.

· Quantity – Meets productivity standards and completes work within a timely manner.

· Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses chemicals and equipment properly. Responsible for any assigned keys and for following key control policies.

· Dependability – Is consistently at work and on time. Arrives at scheduled meetings and appointments on time. Can meet the demands of the industry regarding working holidays and weekends.

· Initiative – Volunteers readily. Asks for and offers help when needed. Clears and cleans tables as they are vacated, wipes up spills, sweeps, mops and vacuums kitchen and dining areas. Removes trash.

· Compliance – Comply with health department rules and regulations with respect to handling, preparing and storing food.

Qualifications

High School diploma or equivalent is preferred. Prefer some basic knowledge of industrial equipment.

Job Types: Full-time, Part-time

Pay: From $11.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Work Location: In person