Last Mile Specialist

We are currently looking for a Last Mile Specialist, this specialist will be responsible for planning, organizing and overseeing product distribution. It will also serve as a liaison with our Client, so excellent communication skills are required.

This person must be fluent in English, bilingual is not required, will work from Monday – Friday, hours will be discussed during the interview, and it is to start immediately.

Offered hourly rate is $21.

Capabilities:

• Excellent communication skills.
• Minimum of 2 years of experience in last-mile delivery operations.
• Proven ability to multitask, prioritize, and manage conflicting priorities in a fast-paced environment.
• Expert knowledge of local, state, and federal transportation laws and regulations.
• Excellent problem-solving and analytical skills.
• Proficiency in using order management and tracking software.
• Strong data entry, data analysis, and report-generating skills.
• Microsoft Excel knowledge including SUMIF, COUNTIF, Vlookup functions, pivot tables etc.
• Ability to work independently and collaboratively as part of a team.

Responsibilities:

• Coordinate with third-party courier services to schedule order pickup, shipment, tracking, and customer delivery.
• Address Client issues promptly and provide timely updates on order status to ensure customer satisfaction.
• Enhance the customer experience by providing real-time order visibility, tracking, and notifications.
• Establish and optimize delivery routes and schedules to ensure on-time deliveries.
• Analyze customer orders, assess order volume, and plan for peak delivery times.
• Monitor and manage the performance of courier services, identifying areas for improvement and implementing corrective action plans when necessary.
• Perform any other related tasks as required.

Job Types: Full-time, Part-time

Pay: $23.15 - $27.88 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Palisades Park, NJ 07650: Relocate before starting work (Required)

Work Location: In person