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Form of workJob Description
THIS POSTING IS FOR THE 2024 SEASON (Memorial Day to Labor Day)
JOB SUMMARY
The Guide role in NOC’s lake program will guide and supervise all lake and flatwater activities including guided tours, rentals, and team-oriented activities. This position operates from NOC’s Fontana Lake access which lies at the eastern edge of our Nantahala campus. Our lake and flatwater program accommodate many of NOC Adventure Pass guests in the heat of the summer as it has proven to be one of our most popular activities for the entire family. Our various watercraft and the tranquility of our Fontana Lake access is only a short walk from the NOC main campus.
Responsibilities
- Quickly becoming knowledgeable about Lake and Flatwater activities as well as other NOC products, especially as they relate to the Adventure Pass Package
- Developing proficiency with NOC’s reservation software as needed for lake activities
- Leading and Logistically coordinating guided kayak trips and team-building activities
- Documenting guide or guest incidents
- Maintaining a clean, organized, visually pleasing work area
- Maintaining accurate inventory of all NOC lake crafts, tools, supplies, and assets
- Other tasks as qualified and needed
Qualifications
- Highschool diploma or GED
- Current CPR and First Aid certifications will be required upon hire
- Must be 18 years of age or older
- Background or experience in team building, experiential education, or facilitation
- Willing and able to commit to seasonal nature and demands of this position including start date, end date, and scheduling variability throughout.
Physical Requirements and Working Conditions
- Able to lift up to 70 lbs. repetitively
- Able to bend, stoop, and twist
- Able to carry heavy equipment over long distances
- Able to stand for long periods of time
- Must be able to work in variable and sometimes adverse weather conditions.
- Comfortable working in a fast paced, busy, and dynamic environment.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position.
Please note that as an employer with over 100 employees, NOC will be required to comply with any OSHA Vaccination and Testing Emergency Temporary Standard should that standard be enacted.
The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.
