Laboratory - Sr Manager Of Laboratory

The Senior (SR) Manager of Laboratory ensures compliance with CAP, CLIA 88, HIPAA, and Washington Medical Test Site licensure requirements. As a key member of the hospital Leadership Team, responsibilities include supervising, planning, organizing, directing, and coordinating laboratory services. The SR Manager is responsible for efficient day-to-day operations of the department and optimum use of resources to maximize productivity and minimize costs while maintaining high quality and safe patient care. 

Wage Range $90,000 to $120,000 annually 

OVERSIGHT

Department(s)

• Laboratory

Positions(s)

• Phlebotomist, Medical Lab Assistant, Medical Laboratory Scientist, Medical Laboratory Technician, Laboratory Information Systems Analyst

STANDARD EXPECTATIONS

• Creates a Positive Working Environment
  • Builds and maintains a positive atmosphere in line with organization's mission, vision, values and standards of behavior.
  • Consistently demonstrates organizational values and standards of behavior.
  • Accepts new responsibilities and challenges with a positive attitude.
  • Leads the resolution of difficult interpersonal situations.
  • Holds staff accountable to organizational policy.
  • Partners with other leaders to improve inter-department processes.
  • Supports and maintains a culture of safety and quality.
  • Leads and/or participates in committees as assigned.
• Communicates Effectively
  • Builds relationships and works collaboratively with other leaders and staff.
  • Provides timely operational updates to supervisor.
  • Conducts routine meetings with staff and encourages an exchange of information.
  • Responds to communications in a timely manner.
• Operates an Efficient and Effective Department
  • Develops and monitors a department budget.
  • Manages staff including hiring, scheduling, performance evaluation and following the disciplinary process.
  • Develops procedures and competencies for direct reports and ensures they are properly trained and educated.
  • Develops department policy.
  • Identifies and initiates department process improvements. 
  • Measures and monitors staff productivity.
  • Procures or requests necessary resources to efficiently provide services.
  • Performs front line staff duties as needed. 
  • Ensures compliance with applicable federal, state, and local regulations.
  • Performs other duties as assigned. 
• Applies Critical and Strategic Principles
  • Assists in developing and implementing major cost reduction efforts when needed.
  • Assists in critically analyzing perspectives, alternatives, and potential impact when solving complex strategic and operational issues.
  • Provides support in negotiating contracts to assure provision of services.

AREA OF RESPONSIBILITY

DUTIES & RESPONSIBILITIES

Compliance & Quality

• Assumes responsibility for all compliance-related activities, including policies, procedures, and audits.
• Ensures readiness of the lab for regulatory inspections by DOH, CAP, and donor center.
• Maintains records for quality control, quality assurance, and quality management.
• Reviews all laboratory quality control on a weekly basis.
• Oversees CAP proficiency testing to ensure accuracy and timely submission.
• Reviews and responds to Safety Portal events affecting the laboratory in a timely manner.

Data & Reporting

• Analyzes data and generates reports for performance improvement monitors which affect the laboratory
• Oversees the LIS system for the laboratory to ensure compliance with CAP, patient reference ranges, resulting, and validation (this includes supervising the Lab LIS coordinator, Engage, and Meditech).

Collaboration

• Interacts with Laboratory Medical Director during weekly visits to ensure good communication and oversight
• Interacts with other Medical Center Directors, departments, and service lines to assure that the laboratory meets the needs of patients, programs, and services.
• Acts as a liaison between our reference laboratory to ensure timely and quality results for patients.
• Works with outside vendors to negotiate contracts in order to prepare business case proposals for maintenance and replacement of instruments and equipment.

Finance

• Develops and manages departmental operating budget.
• Checks to ensure bills from reference labs are accurate.
• Works together with revenue cycle department on proper CPT codes.

QUALIFICATIONS

Required

• Bachelor's degree in health sciences
• Minimum of five years OF LABORATORY experience in a high-complexity laboratory (hospital-based preferred).
• Certified Medical Laboratory Scientist, Medical Technologist, ASCP or equivalent.
• At least five years of demonstrated management/supervisory experience.  
• Has current or is able to obtain and maintain AHA BLS certification and Washington department of health Medical Assistant Phlebotomist Certification.

Preferred

• Master's degree

WORK ENVIRONMENT AND PHYSICAL DEMANDS

This position is primarily worked in a clinical and office environment. This may include irregular working hours including weekends and on-call responsibilities. Travel to off-site locations for meetings, education and training may be required.  The position will frequently require walking, lifting, reaching carrying, kneeling, bending, stooping, pushing and pulling of objects weighing up to 20lbs.  The position will occasionally require the ability to lift, and carry, up to 50 pounds and push or pull over 50 pounds, as well as require bending, twisting, squatting, reaching, reaching overhead, sitting and standing frequently. Occasionally the position requires climbing, kneeling and crawling. The position requires continuous finger dexterity and fine manipulation. All basic life functions such as hearing, seeing, speaking, standing and walking are required.

The employee must demonstrate the ability to perform the essential functions of the position, with or without reasonable accommodation.