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Form of workPosition Summary
Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care
medicine, as well as more than 30 pediatric subspecialties, women's health, primary care and the largest hospitalist program in Florida.
Orlando Health Medical Group is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.
Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.
"Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you.
Performs laboratory specimen collection following approved policies and procedures. At least 80% of productive time is performing phlebotomy procedure.
Responsibilities
Essential Functions
• Perform peripheral IV insertion.
• Ability to work outside the immediate laboratory setting.
• Communication with immediate supervisor on any issues that may impact patient care.
• Provides support in the areas of patient registration, demonstrates a thorough knowledge of third party reimbursement requirements and regulations
• Demonstrate knowledge of specimen collection and handling requirements.
• Knowledge of hospital and laboratory information systems, specimen processing, billing, reference testing and scheduling.
• Maintains appropriate supplies.
• Maintains positive customer service relationships at all times and proactively responds to customer service issues.
• Trains staff as required.
• Ability to work flexible hours to meet the needs of the department.
• Ability to coordinate, organize and perform any outreach phlebotomy service required.
• Coordinates laboratory specimen collection for inpatient and outpatient settings
• Excellent interpersonal skills to work cooperatively with all team members and respond to customer phone calls.
• Acts as liaison between the laboratory, physicians, nursing personnel, other ancillary departments, clients and vendors outside the laboratory.
• Follows established policies and procedures to meet regulatory and accrediting agency requirements.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
• May perform bed side testing, such as glucose.
• Responsible for maintaining an active role in the laboratory Quality Improvement Program.
• Documents specimen quality issues.
• Adheres to infection control and safety practices and keeps a clean and organized work area.
• Maintains confidentiality of patient record, hospital and departmental matters at all times.
• Maximize productivity, customer satisfaction, and profitability.
Qualifications
Education/Training
High School graduate or equivalent.
Licensure/Certification
• CPR certification.
• Phlebotomy certification from American Society for Clinical Pathology (ASCP), the National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT) or any certification program requiring a phlebotomy rotation with minimum of 100 patient collections and a requirement of continuing education to maintain certification.
Experience
None.
