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SalaryJob Summary: Processes orders and specimens, performs patient registration, manage reference lab testing, prints reults and reports and provides laboratory information to the Medical Staff. Supports the Laboratory's Mission and Vision by providing excellent customer service to all the clients of the Laboratory.
Department: Laboratory - Central Processing Department
Location: Englewood, NJ
Status: Full-Time
Shift: Day
Hours: M-F / 11am-7pm (Rotating Weekends)
Job Essentials:
Supports Outreach Program by registering patient specimens into Hospital Computer System. Enters demographic and insurance information as provided on the specimen requisitions. Orders laboratory tests as indicated on requisitions.
Responds to the needs of outside clients by providing information and/or supplies. Arranges for requested specimen pickup with courier staff.
Checks and processes specimens received to meet Laboratory's criteria for tests ordered. Verifies receipt of specimen in Laboratory computer. Corrects or modifies orders as needed. Enters additional or new orders in the laboratory computer system as needed. Follows-up on problem orders, orders received without specimens, and specimens received without orders. Reviews all outpatient prescriptions to ensure accuracy of tests ordered.
Processes tests to be sent to outside Reference Laboratories. Uses multiple vendor-specific computers systems to prepare electronic requisitions and to transmit orders to the outside Reference Lab. Prepares specimen according to instructions in Reference Lab Manual. Mails or sends specimen to Reference Lab via courier pick-up.
Receives Reference Lab reports by mail, computer printer, fax, or computer interface. Enters results into Laboratory Computer. Mails original Reference Lab reports to physicians. Maintains a file copy of reference.
works in the Central Processing Department.
Prints incomplete list of Reference Lab work. Follows-up on any tests that do not come back from Reference Lab within expected turn-around time.
Answers phone calls Answers phone calls coming into the Clinical Laboratory promptly and courteously. Provides information and test results to the Medical Center Staff and outside clients in a courteous manner. Directs calls as needed. Pages phlebotomists for stat blood draws.
Answers pneumatic tube. Delivers specimens to correct testing section within Laboratory. Centrifuges specimens, separates and aliquots specimens as directed.
Prints Patient Reports as needed. Sorts and sends patient reports to Physicians. Faxes all outpatient reports to physicians and other reports as requested. Reports Stat and abnormal preadmission testing results to physicians by telephone. Generates other computer reports as directed.
Performs other duties as requested.
Education Requirements:
High School Diploma or GED required.
Previous exposure to a Laboratory and Laboratory terminology.
Excellent communication and public relation skills.
Familiarity with computer terminals, keyboards, printers, and PC's.
Englewood Health, one of New Jersey’s leading hospitals and healthcare networks, delivers nationally recognized inpatient and outpatient care through its hospital and network of physician practices, urgent care centers, and imaging centers. Englewood Hospital, founded in 1890, consistently earns high marks for clinical excellence and patient safety. It is recognized as a 2022-23 Best Regional Hospital by US News & World Report, holds the Leapfrog Hospital Safety Grade ‘A’ (spring 2023), and was named a Leapfrog Top Teaching Hospital (2022). Englewood Hospital is nationally recognized for nursing excellence, earning a fifth consecutive designation by the Magnet Recognition Program in 2021. The Englewood Health Physician Network—a coordinated network of more than 600 office-based and hospital-based providers—offers primary care, specialty care, and urgent care at more than 140 locations in five counties across northern New Jersey. Areas of clinical excellence offered by the health system include cardiac surgery and cardiac care, cancer care, orthopedic surgery, primary care, spine surgery, vascular surgery, and women’s health, as well as bloodless medicine and surgery and minimally invasive robotic surgery. Englewood Health’s focus on health equity and population health encompasses outreach to underserved communities to enhance individual and public health, prevent disease, support lifelong wellness, reduce the burden of mental health challenges and substance use disorders, and meet the cultural, social, and holistic needs of specific populations. With its high-quality, culturally sensitive inpatient care, outpatient services, and community health and wellness programs, Englewood Health delivers a healthcare experience that puts patients at the center.
