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Form of workWentworth-Douglass Hospital, a subsidiary of Massachusetts General Hospital, is renowned as one of the largest acute care hospitals in the Seacoast region of New Hampshire and Southern Maine. At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.
The technical Lab Aide assists the technical staff by performing a variety of tasks that involves culture plating, molecular testing, rapid testing, and Quality Control.
1. Performs testing in a timely manner.
o Performs routine tests within established timeframes.
o Performs STAT tests as a priority in regard to routine tests.
o Completes work left from previous shift, as required.
o Assists in other departments when assigned work is complete.
2. Prioritizes workload.
o Prioritizes STAT and Routine specimens as they arrive in the lab and handles workload accurately and efficiently.
o Evaluates specimen for acceptability per policy (volume, labeling, proper documentation for QA)
3. Performs and reports testing and quality control procedures in an accurate manner.
o Performs testing according to department policies. Recognizes deviation from expected results and notifies a technologist.
o Reviews pending reports and resolves identified problems.
o Performs and documents associated quality control and equipment procedures to maintain compliance with internal and external agencies.
o Assists the Senior Tech with correlations, precision and linearity studies.
o Completely and accurately reviews, verifies, and/or signs/dates all designated documents according to department policies and established timeframe's.
4. Provides customer service by answering broad technical questions, and directing others to appropriate resources.
o Performs clerical duties accurately and efficiently including accurate and timely specimen accessioning utilizing appropriate resources (i.e. reference lab manual, standard operating procedures, etc.).
o Demonstrates ability to operate office equipment (copier, phone, fax, etc.)
o Demonstrates clear verbal and written communication.
o Demonstrates proper phone etiquette.
Qualifications
Experience Minimum Required
• Laboratory experience (college level courses acceptable)
Experience Preferred/Desired
• 1 year experience working in clinical laboratory environment and/or 1 year within WDHS.
Education Minimum Required
• H.S. diploma or equivalent
Education Preferred/Desired
• Student in an accredited Medical Lab Scientist program
Training Preferred/Desired
• Completed clinical rotation through area where assigned to perform testing
Special Skills Minimum Required
• Shows initiative and assumes additional responsibilities as needed
Special Skills Preferred/Desired
• Experience with Laboratory Information System
Licensure and/or Certifications Preferred/Desired
• Not applicable
EEO Statement
Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
