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Form of workJob Description
Join John Wayne: An American Experience," an exciting interactive experience coupled with retail space, located in the Stockyards in Fort Worth. The Key Holder will work closely with the management team to handle the day-to-day operations of John Wayne: An American Experience, a 10,000-square-foot Exhibit and Retail space. Responsible for all the tactical and practical duties, including the closing of the store, stocking inventory, selling, customer service, and managing all other daily operations.
Key Elements of the Role:
· Assist the manager on shift to handle every aspect of the Retail store and handle any urgent or unexpected needs.
· Provide direction and leadership to the sales associates team.
· Responsible for the closing of the Exhibit and Retail space.
· Provide excellent customer service on the selling floor, in the fitting room, and at the cash register.
· Monitor store to ensure optimal floor coverage and floor management.
· Handle and resolve any customer and operational concerns or emergencies.
· Handle the online and retail ticketing system.
· Optimize sales opportunities through established merchandising strategies.
· Ensure store compliance with health and safety regulations and state and federal labor laws.
· Weekend and holiday availability are a must.
· Performs other duties as assigned.
Qualifications:
· 2-3 years of direct retail experience
· 1-2 years of lead or management experience
· Excellent communication skills, both written and verbal
· Strong work ethic, responsive, and diligent
· Ability to work a flexible schedule
· Experience with online and retail ticketing systems a plus
Benefits:
- 401(K) and company match
The Key Holder is a part-time position working an average of 15-25 hours per week. The working hours may vary based on order volumes and business needs, especially during busy seasons. If you are a dedicated, organized, and detail-oriented professional with experience in retail, we would love to have you join our team. Apply today to be part of John Wayne Enterprises' continued success in providing exceptional products and service to our valued customers.
HOURS of OPERATION: 8:30 am - 6:30 pm
*Part-time Key Holder schedule: Monday and Wednesday AM shifts. Sunday PM shift and every other Saturday PM shift.
John Wayne Enterprises is an equal-opportunity employer and welcomes applications from candidates of all backgrounds. We look forward to reviewing your application!
