Kendra Scott Counter Manager

Dillard’s is looking for energetic, happy, results-driven Sales Associates to be responsible for all sales job duties, from generating leads to closing sales.

Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. To be successful as a Sales associate, you should stay up-to-date with product features and benefits and maintain our store’s visual appearance in high standards. Ultimately, the duties of a Dillard’s sales associate are to achieve excellent customer service, while consistently meeting sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department and personal sales goals
• Execute the markdown process
• Merchandise new products according to standards and directives
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures

Skills

• Proven work experience as a Retail Sales associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Track record of over-achieving sales goals
• Hands-on experience with POS transactions
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Availability to work 5 days a week, any shift, including the weekends

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Rotating weekends

License/Certification:

• Driver's License (Preferred)

Work Location: In person