Junior Systems Administrator

Job title: Junior Systems Administrator
Job type: Direct hire (permanent)
On-site/Remote: On-site
Locals required: yes
Location: Rochester, NY, USA
# of vacancies: 1
Requirements:
Years of work experience: 2 year(s)
Responsibilities:
Work permits accepted:

• - US citizen
• - Green card
• - Green card-EAD

Work permit: GC, USC onlyRequirementsYears of work experience:2 year(s)Responsibilities

Responsibilities:

• Perform remote or onsite troubleshooting of Windows or MAC systems
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Direct unresolved issues to the next level of support personnel

Qualifications:

Must have at least 2 years of experience supporting Windows in a commercial environment

• Intermediate Level: Windows desktop OS skills (Windows 7/8.1/10)
• Intermediate Level: Windows Office application suite skills
• Intermediate Level: Apple MacOS skills (MacOS 10.x.y)
• Beginner-Intermediate Level: Windows (Server 2008/2012/2016)
• Beginner-Intermediate Level: Network, UTM, Firewalls, Inter-intranet
• Intermediate Level: MSO365 and Google apps
• Must have or pass A+ exam within 6 months
• Must have good troubleshooting skills, ability to self manage and find solutions

This is an awesome opportunity for someone who:

• Wants a company that truly CARES about its customers and employees.
• Is extremely detail-oriented and appreciates people who take an organized, systematic approach to achieving success.
• Likes to work in a company where your input, contributions and ideas will directly impact the company's growth and success.
• Is a quick, self-motivated learner who wants to work for a company that will invest in your education and training.
• Enjoys having conversations with (and helping) small to medium business owners.
• Loves building relationships with people and providing a true "Wow” experience.

LanguagesMust haveEnglishNative or bilingual proficiency