Junior Staffing Coordinator

Team Credence is a multi-company partnership proudly led by Credence Management Solutions, an industry leading government contractor with a longstanding commitment to USAID and its global health and humanitarian missions. In concert with our small business partners—ZemiTek (8(a), EDWOSB), Claro KC (MOSB), EnCompass (WO), and Global Emergency Group (SB)—Team Credence operates as one team, bringing together exceptional USAID institutional support experience, technical leadership, and an unmatched commitment to BHA and its mission.

The Bureau for Humanitarian Assistance (BHA) is the lead federal coordinator for international disaster assistance. BHA provides and coordinates U.S. Government (USG) international humanitarian assistance to save lives, alleviate human suffering, and reduce the physical, social, and economic impact of rapid and slow-onset disasters by supporting at-risk populations to build stable foundations to withstand humanitarian shocks and stresses. Team Credence, through BHASC, provides operational and administrative support to provide and coordinate humanitarian assistance and maintain 24/7 response capability.

The Junior Staffing Coordinator will be assigned to the Management and Integration Team (MIT) in one of BHA’s seven offices. The Junior Staffing Coordinator will be responsible for supporting the staffing structure within each office through onboarding across several hiring mechanisms, and maintaining a solid understanding of the process by which each mechanism operates. Additionally, the Junior Staffing Coordinator will support the identification and deployment of individuals within each office who are eligible to serve on Bureau Response Management Teams (RMTs) and Disaster Assistance Response Teams (DARTs).  This role is responsible for the organization and tracking of the Office staffing needs. Daily guidance and work assignments will be provided by the MIT Team Lead, the MIT Deputy for Management, or a designee.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Response Staffing

• Supports office leadership with Responsible Unit (RU) responsibilities for Disaster Assistance Response Teams (DARTs) and Response Management Teams (RMTs). This includes supporting BHA Response Readiness systems, e.g. Position Task Books, on-call roster/reporting, and response readiness staff tracking system.
• Serves as a staffing liaison between the assigned office and response Deputy Manager for Operations (DMO)/leadership to address staffing needs and questions. In this role, support the recruitment and assigning of staff on the DARTs and RMTs in consultation with office leadership.
• Collaborates with other MITs and RUs to standardize approaches, guidance, and processes for Responsible Unit management, where applicable.
• Works with other RUs and the Response Management Systems and Performance Division in BHA’s Office of Field and Response Operations to modify the Response Management System, e.g. creating or modifying roles/processes based on the needs of current responses and in preparation for future responses.

General Staffing

• Is responsible for managing and updating staffing tracker(s), organizational charts, and other relevant staffing documents for the assigned office.
• Tracks office recruitment actions and assists with drafting memos and scopes of work with guidance and input from office leadership.
• Works closely with BHA’s Office of Humanitarian Business and Management Operations and other relevant actors to ensure the office is following current process guidelines for recruiting, hiring, and contracting. Proactively follows up with all parties involved in a recruitment, following through on timelines and deadlines.
• Facilitates regular staffing meetings with office leadership, including scheduling, logistics, and materials.
• Drafts and distributes regular recruitment communications, including notes and staffing actions items to office leadership.
• Manages the office’s recruitment records, including emails, electronic files, and file folders.
• Assists with creating standardized guidance on staffing for leadership review and supports implementation as directed.
• Assists with developing new approaches to standardize and strengthen onboarding, training, and resource development for staff.

Knowledge Management

• Supports the MIT’s efforts to conduct discreet, ongoing staffing analysis and works with leadership to identify staffing needs and supports strategies that ensure the office and BHA responses are staffed with the right balance of roles, qualified staff, and resources.
• Maintains staffing gap analysis and produces written instruction and other documents, such as spreadsheets, presentations, and reports as requested by office leadership; and
• Assists the MIT or office leadership with developing new systems and approaches to address recruitment challenges.

• Education and Experience: BS 0+ Years or HS 4+
• Should have relevant degree;
• Required to have US citizenship with the ability to obtain and maintain a Secret Clearance

Other Qualifications and Requirements

• Proficiency in database management and analytic software and Microsoft Excel, SharePoint, Google Sheets, and cloud management resources;
• Strong applied knowledge of the MS Office Suite (Word, Outlook, Excel, and PowerPoint) and Google applications;
• Excellent communications skills and attention to detail;
• Ability to facilitate high-level, day-to-day staffing operations while making progress on long-term projects;
• Ability to work well with others to ensure that tasks are completed well and on time;
• Ability to multi-task in a fast-paced environment with multiple, overlapping deadlines; and
• Ability to problem-solve and think critically.
• Familiarity with USAID and its administrative rules, policies, and regulations or familiarity with the various hiring mechanisms within USAID (including but not limited to Foreign Service, USPSCs, PASA, Institutional Support Contractors) and their effects on pay, travel, and other compensations would be appreciated but is not required.
• Working Conditions and Physical Requirements:
  • Lifting in excess of 25 lbs, standing for long periods of time, traveling across base regularly, transporting equipment, etc)
  • Hybrid work environment (virtual and in-person) with the ability to be in Washington DC in person, as needed.

TeamCredence Values and Core Performance Competencies

• Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to meet obligations. Pursues efficiency and effectiveness and adheres to organization policies and procedures.
• Collegiality: Recognizes that everyone at BHA and USAID unite in a common purpose and respects each other's abilities to work toward that purpose. Treat others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Adheres to organization philosophies on culture, diversity, and inclusiveness.
• Capability: Assesses and recognizes own strengths and weaknesses; pursues professional development aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the organization

Full salary for this position is $63,000.00 per year