Junior Salesforce Administrator & It Support

In business for over 30 years, Delta Industries prides itself on providing the best in compressed air systems and service.

We are seeking a motivated and detail-oriented individual to join our team as a Junior Salesforce Administrator with additional responsibilities in office IT support. Experience with CRMs in general, Object-Oriented Programming, data manipulation, and databases is helpful. As this is a Junior role, we would like to see at least 1 years experience with Salesforce and progress to or the completion of the Admin Certificate.

Due to the need to know and understand our product line and how we go to market and conduct business, this is an in-person position in our Downers Grove, IL headquarters location

Technologies Used: Sales Cloud, Service Cloud, Field Service Lightning, Certinia, Hubspot

Responsibilities Include:

Salesforce Administration:

• Assist in the configuration, customization, and maintenance of Salesforce.
• Manage user profiles, roles, and permission sets.
• Create and maintain reports and dashboards to support business processes.
• Provide user training and support on Salesforce functionality.

Data Management:

• Ensure data integrity and accuracy within Salesforce.
• Import, export, and manipulate data as needed.

System Maintenance:

• Perform routine system checks and updates to ensure optimal Salesforce performance.
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues.

Office IT Support:

• Assist with general IT support tasks, including troubleshooting hardware and software issues.
• Set up and maintain office equipment such as printers, computers, and other peripherals.
• Provide technical support for employees on various IT-related matters.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Familiarity with IT support and troubleshooting.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Experience with Salesforce

Preferred Skills:

• Salesforce Administrator Certification
• Experience with other CRM tools.
• Knowledge of basic networking concepts.
• Familiarity with cloud-based applications.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Work Location: In person