Junior Qa Analyst - Hybrid

At Sylvan, we are building academic confidence, igniting intellectual curiosity, and inspiring the love of learning. We believe education is everything. A child’s future depends on a solid education and a love of learning. We teach our students how to learn, so they build confidence and develop the skills needed to achieve success in school and beyond.

Making sure learning clicks for each child isn’t always easy, but it’s exactly what we love. When you choose Sylvan as a career, you join a group of caring, bright, and motivated people who share a passion for making learning personal and inspiring kids to thrive. Join us in changing lives!

We welcome every team member’s unique background, skills, and passions, as they are essential for building a better future. We respect each other’s differences and actively seek to create spaces where diverse voices are valued, encouraged, and empowered.

Sylvan Learning is a franchise organization and is the leading provider of tutoring to students of all ages, grades, and skill levels with more than 40 years of experience and more than 710 points of presence.

Are you an energetic, flexible team player with a positive attitude and willingness to go beyond the scope of the job to help your team meet its objectives? Are you looking for a Company where you can grow and develop your career while building a skillset that will last a lifetime?

Then we want you!

The ideal candidate is resourceful, hands-on, results driven, articulate and able to multitask in a fast-paced environment with ever changing priorities.

As a successful Junior QA Analyst, your duties and responsibilities will include:

• Reviewing, learning and understanding assigned areas of functionality as necessary to properly test software changes/enhancements.
• Reviewing user requirements and documents.
• Developing and executing test scripts/cases based on business and/or functional requirements.
• Identifying, reporting, documenting and tracking defect/bug issues.
• Validating that the user expectations are achieved during the testing process.
• Reporting clearly the status of assigned tasks and testing efforts to managers and business stakeholders.
• Capturing, analyzing, and summarizing test results.
• Completing work successfully within allotted timeframes.
• Assisting with documenting product functionality for both internal and external users.
• Working with development staff, business analysts and QA team to determine appropriate fixes to identified bugs.
• Assisting in planning of the testing approach and determining level of effort to complete the software testing.
• Identifying risks to test plan and suggest alternative solutions in order to maintain quality and timeline.
• Assisting the QA Manager and/or other departments with projects as needed.

We require:

• Experience testing web-based applications.
• Familiarity with a range of standard QA testing methodologies (smoke testing, functional testing, negative testing, regression testing, ad hoc testing, etc).
• Knowledge of SDLC (agile, waterfall, etc).
• Clear knowledge of and experience with standard Microsoft Office applications.
• Ability to quickly learn new technologies.
• Experience with Microsoft SQL Server.
• Highly organized with a strong attention to detail.
• Experience interacting with technical relationships with other departments.
• Ability to develop test cases and plans for business requirements.
• Excellent problem solving and troubleshooting skills.
• Ability to clearly articulate complex technical issues.
• Considerable experience testing integrated systems
• Excellent verbal and written communications skills.
• Strong focus on customer satisfaction.
• Must demonstrate a high-level of accommodation and flexibility to work in a fast-paced environment of constant change; able to perform well under pressure and deadlines.
• The Ideal candidate will be well organized and confident to work independently but also a strong team player.
• Demonstrated ability to effectively communicate with all levels of the organization.
• Desire to consistently grow and develop your career.

We prefer:

• 1-2 years experience in Software Quality Assurance
• BS/BA preferred
• Basic understanding of some or all of the following languages and technologies: C#, .Net XML and XSL, Web Services
• Basic understanding of networking and Windows Operating Systems
• Experience testing enterprise applications in a C# .NET environment
• Experience with test tools

What you get in return:

As a Sylvan team member, you’ll work in a fast-paced environment and make an impact on our business contributing towards the success of our company!  Our total rewards package includes:

• Competitive market-pay based compensation
• Comprehensive benefits plans to include, medical, dental and vision plans for full time employees and a generous PTO package
• Paid Parental Leave Program
• Company paid life and short-term disability
• Tuition reimbursement eligibility
• 401(k) plan with discretionary match
• Flexible work environment with the ability to work remotely from home or in-person at our new office located in Towson, MD
• Fun Company Culture, with monthly employee engagement activities, that empowers team members and rewards outstanding performance
• Additionally, through on-the-job training and learning opportunities, you can develop your career at Sylvan and succeed with us in future roles!

If you want to be a part of an inspired organization that believes in fostering knowledge and confidence in children, improving the lives of thousands of families every day - apply today, and don’t let this opportunity pass you by!
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