Address
Form of work
Job Summary
Job Description
Core Responsibilities
Assists in learning content development and design using authoring tools and media. Articulate 360 and Adobe Creative Cloud skills required.
Collaborates with peers to build highly effective learning and performance support materials and manage projects effectively.
Assists in working sessions with leaders, peers, and SMEs to design and develop learning initiatives, such as: new learning product development and redesigns of existing learning products.
Communicates learning product development progress to partners – maintaining a facilitative approach, listening for both passive and active feedback and iterating based on that feedback along the way.
Creates inclusive learner experiences, including using global accessibility standards and ensuring that all learners, regardless of identity, feel included and represented in the content.
Develops e-learning, virtual (vILT), and in-person (ILT) learning adhering to internal style and brand guidelines.
Executes deliverables, such as: prototypes, storyboards/video scripts, journey maps/experience narratives, content strategy/design documents, and other instructional materials.
Applies Agile/Scrum methodology to co-create products, test, deploy, and improve in an iterative fashion.
Prioritizes and plans project tasks, monitoring progress and documenting project issues through a project management tool to ensure clear communication with project team.
Consistent exercise of critical thinking, learner-centered design thinking, and cross-teams collaboration.
Additional Preferred Skills & Qualifications
Experience with HTML, JavaScript, and CSS
Degree or Certification in Instructional Design or related field
MINIMUM QUALIFICATIONS:
0-3 years working job history in instructional design or related field.
Proven ability to develop learning products in a range of formats: pdf, e-learnings, e-books, etc. and iterate based on feedback.
Basic knowledge in Articulate 360, Adobe Creative Cloud and/or other similar programs.
Solid understanding and command of instructional design principles and adult learning theory.
Must have an Instructional Design portfolio. (We will only consider applicants with a portfolio).
Ability to clearly articulate rationale behind instructional design decisions.
A growth mindset and staying current with the latest instructional design technologies and trends.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
Education
Associate's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
0-2 Years
Salary:
National Pay Range: $53,606.85 USD-$125,641.05 USD
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
