Junior Administrative Assistant

Credence Management Solutions employs hard-working, passionate individuals who bring innovation, accountability, and a growth mindset to the many missions we support across the US Federal Government. Employee empowerment is part of the fabric of our corporate culture through which we emphasize opportunity, recognition, reward, and retention. At Credence, we follow the principles of servant leadership and believe that serving and supporting others is critical to both our individual and collective achievements. We have only one measure of success. Yours.

We are hiring for positions under the Global Health Training, Advisory, Support Contract (GHTASC) in support of the U.S. Agency for International Development (USAID) Bureau for Global Health (GH). These roles deliver institutional support services in a wide range of technical areas at the junior, mid-, senior, and expert levels.

We are a diverse, enthusiastic family of subject matter experts, business professionals, and practitioners who all share a common goal of providing excellent services to our government customers. If you want to work in a dynamic and fast-growing environment with highly motivated colleagues, then Credence is the right place for you!

Credence Management Solutions is seeking a Junior Administrative Assistant. See below for more information on this exciting opportunity and apply to join Credence today!

• Log, track, and file all incoming and outgoing correspondence actions.
• Maintain administrative tracking systems and program files and assist in the design and maintenance of spreadsheets and databases to support these systems.
• Track the status of office wide procurement actions and other input required for various Agency level reports, actions, or briefers.
• Maintain mailing lists that include electronic directories for mailings to USAID worldwide, cooperating agencies, and other partners, donors, and stakeholders.
• Receive and respond to incoming calls and visitors.
• Maintain and update office telephone lists, visitor lists, and calendar of events.
• Photocopy documents for distribution and sends faxes as requested by USAID office staff.
• Receive and distribute mail, faxes, cables, and other requested information.
• Monitor, order, and maintain supplies for USAID offices and track inventory levels and re-supply common supply cabinets.
• Maintain calendars and schedules of key staff and provide logistical support for meetings, workshops, conferences, and retreats for USAID office staff.
• Develop and circulate notes from key meetings and track office compliance with actions and next steps resulting from meetings.
• Assist with administrative travel tasks.
• Work with USAID staff on general management and administrative operations.
• Collect and make arrangements for distribution of materials to USAID missions, USAID/W offices, host country institutions, and cooperating agencies.
• Pick up and deliver packages between USAID and the metropolitan DC area as requested.
• Other duties as assigned.

• Bachelor’s degree and 1 year of relevant experience, Associate’s degree and 3 years of relevant experience, or High School diploma and 5 years of relevant experience.
• US permanent residency with the ability to obtain and maintain Facility Access or US citizenship with the ability to obtain and maintain a Secret Clearance.
• Experience performing diverse administrative functions in a fast-paced global environment.
• Excellent organizational skills with ability to prioritize and handle multi-tasking well.
• Demonstrated ability to work well with all levels of internal management and staff, as well as outside stakeholders and partners.
• Strong analytical and communication (written and verbal) skills.
• Demonstrated effectiveness in managing time and resources to ensure work is completed efficiently.
• Ability to effectively present information and respond to questions from team members, managers, and others.
• Proficiency in Microsoft suite of programs (e.g., Word, Excel, PowerPoint) and Google platforms (e.g., Gmail, google docs, etc.).

Competencies/Performance Criterion

• Innovation: Employee takes initiative to propose new ideas/approaches and demonstrates ability to find new and better ways to accomplish work.
• Customer Service: Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
• Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met. Pursues efficiency and effectiveness and adheres to Organization policies and procedures.
• Interpersonal Skills: Employee demonstrates ability to work in cooperation with others and communicate effectively with co-workers, supervisors, subordinates, clients and other outside contacts.
• Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the Organization.