Juice Bar Shift Leader

Available Locations: Carlsbad

Department: Deli/Counter

Reports to: Deli Manager, Assistant Deli Manager

Pay Range: $20.00 – $24.50

General Purpose: To provide Jimbo’s customers with quality juices, coffees, smoothies, and beverages that are prepared in a clean environment by ensuring all products meet the standards and guidelines of the store, to support the Deli Manager/Assistant Deli Manager with Juice Bar operations, and to lead and support the Juice Bar/Counter staff in championing Jimbo’s Customer Service Standards.

Essential Duties:

• Oversee the preparation of a diverse range of fresh juices and smoothies using organic ingredients, ensuring consistency in taste and presentation.

• Ensure consistency, quality, and a seamless workflow by diligently adhering to recipes and standardized procedures, consistently maintaining inventory levels (pars), producing both standard and made-to-order juices, and delivering exceptional products and customer service.

• Ensure expert coffee brewing, espresso preparation, and other coffee-based beverages to meet customer preferences while maintaining the highest standards of quality.

• Oversee the serving and maintenance of a selection of organic baked goods, such as muffins, pastries, and healthy snacks.

• Lead your team in providing friendly, knowledgeable, and prompt customer service, addressing customer inquiries, customizing orders, and making recommendations based on individual preferences.

• Ensure the Juice Bar area’s cleanliness and hygiene standards, including equipment, countertops, and storage areas, are consistently maintained. Adhere to health and safety guidelines.

• Monitor inventory levels and communicate restocking needs to the manager, guiding your team in efficient inventory management.

• Perform all Juice Bar duties as well as additional supervisory duties listed below.

• Proactively assist customers within the guidelines outlined in our Customer Service Standards and ensure that the Juice Bar/Deli Counter Staff are doing the same.

• Represent Jimbo’s and store management, assume ownership of Juice Bar operations and represent Jimbo’s in the absence of Kitchen management.

• Assist with key human resource functions by enforcing all store/department policies, minimize overtime, train new employees, monitor staff breaks/lunches, and complete supporting documentation in a timely manner (i.e. one on one meetings, feedback for performance evaluations, and disciplinary actions.).

• Supervise duties of Juice Bar staff, including minimizing overtime, monitoring staff breaks and keeping staff productive.

• Assist Deli Manager in ongoing staff training, department development and succession training.

• Assist Deli Manager with inventory and ordering for the Juice Bar, and in the proper recording of in-store purchases.

• Monitor credits, spoilage and shrink through effective organization, rotation and follow through.

• Ensure all products meet quality standards through proper labeling, rotation, cleanliness, sanitation, and hygiene, and by only selling fresh product.

• Maintain an updated recipe book, signs in cases, Juice Bar PLU#’s, and any equipment repairs.

• Oversee special orders to ensure they are taken care of appropriately and in a timely manner.

• Communicate concerns, suggestions, feedback and ideas to the Deli Manager and/or Dir. of Prepared Foods.

Other Responsibilities:

• Assist other team members in achieving the goals of the department and the store.

• Know store layout/product location to refer the customer to the appropriate aisle when asked.

• Maintain clean and neat appearance in compliance with Dress Code policy.

• Use knives and all other equipment properly.

• Adhere to and enforce all store policies as outlined by Deli/Counter Management, Staff Member Handbook, and Injury an Illness Prevention Plan.

Qualifications:

• Previous experience with Juice Bar/Deli Counter operations with strong knowledge of crafting coffee, juice, and smoothie recipes.

• Excellent customer service, communication, and organizational skills.

• Leadership and team-building skills with the ability to coach, motivate, supervise, delegate, and constructively address performance issues.

• Capable of handling several tasks at once.

• Friendly and outgoing personality.

• Ability to understand, follow, and enforce Department of Health regulations, and maintain a current County of San Diego Food Handler’s.

• Ability to travel and/or transfer to other store locations.

Physical Demands:

• Ability to lift and carry up to 50 lbs throughout any assigned shift unassisted.

• Ability to stand and walk for extended periods of time.

• Ability to climb and balance on a step stool/ladder.

• Ability to stoop, kneel and crouch.

• Ability to sustain repetitive arm and hand motion.

Work Environment:

• Ability to work under a variety of conditions and temperatures, wet and dry, for extended periods of time.

• Ability to work safely around deli counter and Juice Bar machinery and sharp knives.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or

qualifications associated with the job. This position description is subject to revision at any time.