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SalaryJob Description
The employee will need be proactive in reviewing the district's court schedules to ensure the technical needs of judges and staff are met before and during hearings and trials; as well as answer minor technical questions day-to-day.
Preferred characteristics and abilities:
- Self-driven
- Flexible and open to change
- Ability to maintain confidentiality
- Attention to detail
- Strong organizational skills
- Ability to collaborate
- Positive attitude
- Strong computer applications and skills including video conferencing (Teams/Zoom)
Job duties include but are not limited to:
- Assist staff with preliminary troubleshooting of hardware, software, phone, and technical issues
- Submit help tickets to Judicial Branch IT when appropriate and follow up on each
- Train and/or assist judges and staff with Zoom and Teams meetings
- Collaborate with Judicial Branch IT on tech projects within the district
- Assist public with using Courtroom Technology
- Prepare courtroom(s) for proceedings, especially trials requiring remote capability
- Work with D4's Media Coordinator to provide technical assistance to the media
- Assist with interpreter coordination
- Assist ADA coordinator with any technical needs to meet accommodations
- Update District 4's page on the Iowa Courts website
- Prepare orders, schedule court hearings, perform case research, general office work and provide substantial clerical support for the Court.
- Travel required
- Other duties as specified by Court Administrator.
What we offer:
- Team-oriented, positive work environment
- Excellent affordable benefit package
- Paid holidays plus vacation and sick time
- Iowa Public Employees' Retirement System (IPERS) retirement plan
- Optional retirement savings 457 plan with employer contributions
- Employee discount programs
This is a non-merit position. Candidates must follow the instructions in the "To Apply" section.
Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.
Minimum Qualification Requirements
Graduation from an accredited high school (or High School Equivalency) and two (2) years of successful completion of accredited post high school education in business, paralegal, computer, legal assistant or related program. Two (2) years of professional office experience in business, court or legal work or a related area with one (1) year of the experience involving customer service.
At the discretion of the appointing authority additional years of experience may be substituted for the required post high school education. Or, the successful completion of additional years of education (i.e., Bachelor’s Degree) may be substituted for years of experience on the basis that successful completion of thirty (30) semester hours or academic equivalent equals one year of experience. Education cannot be substituted for customer service experience.
Must be bondable. Must be able to pass a criminal background check. The Iowa Judicial Branch also uses E-Verify
